Used Ford Fusion hatchbacks
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Ashburn, VA
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Ford Fusion hatchbacks Reviews
OVERALL RATING
4.5 OUT OF 5 (155 Reviews)
- Ashley B.APR 4, 20222018 Ford Fusion HybridMount Prospect, ILMy car was delayed for about a month because my car was damaged during transport. Finally when I had received it, I had it checked by a mechanic who stressed that my breaks were terrible and that I would last another week maybe. Trying to fix it through Wrench was hell, do not recommend using them. pep boys finally fixed my brakes so that's good but this should have not been an issue in the first place! Other then my week from hell, each time I called the customer service reps were very nice.Read More4.0 OUT OF 5
- Irving G.APR 2, 20222019 Ford Fusion HybridMount Airy, MDGot vehicle a week later than original delivery date. Would not provide a rental for those six days. They do a great job at detailing, but use way too many car deodorizers. I haven't found them all yet. Rain washes away all of the detailing stuff so you start to see the nicks and bumps after a week. Already getting messages that registration will likely be late, so that's another issue. I'd say meh - kind of a wash. My last two vehicle purchases at dealerships were less painful than this one.Read More3.7 OUT OF 5
- Ronnie S.MAR 20, 20222019 Ford Fusion HybridRiverside, CADavid was very professional when he deliver my car.Read More5.0 OUT OF 5
- Jonathon H.MAR 14, 20222018 Ford Fusion HybridRockford, ILSome delivery problems and trade in acceptance due to lack of training and experience.Read More3.8 OUT OF 5
- Daniel H.MAR 9, 20222020 Ford Fusion HybridPortland, ORNot one thing went wrong. I was happy with every aspect of the process.Read More4.8 OUT OF 5
- Lawrence N.MAR 7, 20222019 Ford Fusion HybridUnion City, INEveryone was great to work with all the way through.Read More4.7 OUT OF 5
- Andrew B.FEB 12, 20222018 Ford Fusion HybridSalem, VAProcess speed and ease of my car purchase was excellent!Read More4.8 OUT OF 5
- Steven E.FEB 1, 20222018 Ford Fusion HybridWake Forest, NCI bought a car...on my phone...then picked it up a few days later. That is insane. It was so easy. The whole thing took like 20 minutes. They're even dealing with the registration. Plus, the dude who helped me, TJ in Greensboro, was awesome.Read More5.0 OUT OF 5
- Christopher B.DEC 22, 20212019 Ford Fusion HybridWarminster, PAThis was my first time using Carvana and my first time buying a car online. The entire process was very easy and time saving. Much more of a relaxed buying process. The representatives I spoke with on the phone were all very nice and professional. The driver that delivered my car was also the same, even texted me when they were on there way and when they arrived. I was satisfied with the entire process. The only thing that could definitely be improved is the quality of the vehicle detail. The outside had several missed spots. The back seats had dirt on them and the rugs still had dirt on them. I had to completely wipe down entire interior. I have purchased several vehicles in the past and the detail of the vehicle was always spotless. Besides that great experience!Read More4.5 OUT OF 5
- Suade L.DEC 12, 20212019 Ford Fusion HybridSpring Grove, PAThe entire process was a breeze and very convenient for me the lady who dropped my car off was very attentive and helpful through out the whole processRead More4.8 OUT OF 5
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