Easy and quick experience. Will recommend to my friends
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5.0 OUT OF 5
Steven F.
MAY 18, 2022
2019 Jeep Wrangler Unlimited
Tampa, FL
Carvana is our new way to buy and sell cars. Every staff member we interacted with, on the phone and in person, was great. Easy to understand and extremely helpful! The first car we bought from Carvana had a mechanical issue, so we returned it, hassle-free. Our new car was brought at the same time they picked up the other car, so we were never without a car. Carvana is AWESOME!
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5.0 OUT OF 5
Michael U.
MAY 11, 2022
2016 MAZDA MAZDA6
Tampa, FL
This has been the smoothest car purchase I've ever done. Quick and simple. Def would recommend!
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5.0 OUT OF 5
Colandra B.
MAY 9, 2022
2020 CHEVROLET EQUIN LT
Tampa, FL
The entire buying process was a good experience as a first time buyer of Carvana. I loved everything down to the searching of vehicles, to the buying of a vehicle, the delivery of the vehicle. I really liked the customer friendly service that Michael provided. They came to me, I did not have to do much of anything. The only thing that I did not like was the financing part. Their financing is extremely high and I am happy that I was already a member of a credit union. Because that helped tremendously. I would definitely recommend you do your own research, but as of today, I am very happy with my vehicle.
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5.0 OUT OF 5
Susan M.
APR 11, 2022
2011 Jaguar XF
Tampa, FL
Having seen the commercials on TV I was thinking that buying a car with Carvana was just too good to be true. I want everyone to know that it was the easiest, most satisfying car buying experience I have ever had, and I have purchased A LOT of cars in my life! The website was easy to navigate and it was fun picking out a car, you have to move fast! Financing and delivery was a breeze and there were no hidden expenses! The thing I appreciated the most was not having to go from dealership to dealership, taking days to find the right car and having to deal with pushy sales who would tell you anything to sell a car. That process can take days and days. I started my purchase with Carvana on a Wednesday and my car was delivered with care and professionalism on Saturday! I would, and have recommended Carvana to everyone looking to purchase a car! Kudos Carvana!
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5.0 OUT OF 5
Raquel G.
MAR 23, 2022
2020 Toyota Corolla
Tampa, FL
An extraordinary experience From start to finish. I had never purchased a car so fast and easy as I did with Carvana. Great customer service recommend to everyone.
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5.0 OUT OF 5
Jasmine H.
FEB 8, 2022
2020 Hyundai Sonata
Temple Terrace, FL
I can honestly say Tampa VM showed out !! I felt so overwhelmed with happiness! I can't even put my experience into words.
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4.5 OUT OF 5
Joshua H.
FEB 23, 2022
2017 Genesis G80
Tampa, FL
Everything was seamless. Delivery, customer service, communication. Truly impressed, and I don't leave reviews typically.
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5.0 OUT OF 5
Timothy O.
JUL 1, 2022
2016 Jeep Cherokee
Hingham, MA
I have never used an online car buying service. The selection and credit process was simple. The delivery person was on time and professional. After driving the car the first few times, I had to bring it to a repair shop. There was noticeable shaking while braking (at all speeds). The shop assessed that my new purchase needed 4 new rotors and brake pads. Additionally, the repair shop had to deal with Silver Rock insurance on every aspect/approval of work done. The car was in the shop for over two days during my 7 day return window. To say I was frustrated would be an understatement. I guess I assumed an inspection of the vehicle prior to sale would have caught this obvious defect. Otherwise, I would still shop Carvana going forward but would suggest an immediate inspection upon receipt, regardless of initial delivery.
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4.0 OUT OF 5
Amr H.
JAN 27, 2022
2015 Mercedes-Benz S-Class
Tampa, FL
This is a balanced and fair review ,
I bought a $54k car from them , the car delivery was delayed 3 times which was not a big problem because i have another car but this might be a problem for some other people.When i went to pick up the car they were super nice to be honest. Upon driving my car i found some obvious problem and no way it was inspected as they claim, the good thing about them is that they offer 7 days money back Guarantee and 100 days warranty with sliver rock. As soon as i received the car i took it to the dealership and a total of $5800 had to be paid for fixes of very obvious problems that i dont know how did Carvana miss. Silver rock gave us a hard time for 2 days but they paid $3600 of the total fixes and i had to pay 1800. Car now drives perfect. So overall not bad experience because it was easy to purchase but dont expect the cars to be problems free or 150 inspected as they claim. My advice take a mechanic to check it or immediately take it to the dealership before the 7 days end to be sure that your car has minimal problems.