Used 2016 Volkswagen Tiguan
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Ashburn, VA
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2016 Volkswagen Tiguan Reviews
OVERALL RATING
4.4 OUT OF 5 (461 Reviews)
- Starletta P.JUL 6, 20222022 Volkswagen TiguanUpper Marlboro, MDI'm a homebody, so not having to leave the house to sell my old car and buy a new one is a blessing! They keep you well informed of the step you are on for the process.Read More4.8 OUT OF 5
- Richard H.JUL 22, 20222018 Volkswagen Tiguan LimitedKirkersville, OHI enjoyed the ease of the process. The communication around the delivery date could have been better.Read More4.2 OUT OF 5
- Christopher P.JUL 4, 20222017 Volkswagen TiguanLynn, MACarvana made everything so easy. There wasn't any point that I doubted or was upset with the process.Read More5.0 OUT OF 5
- Rebecca F.JUN 22, 20222017 Volkswagen TiguanMiami Springs, FLI was very scared to take the dive into this new way of buying a vehicle!! I started looking at carvana and then went to other places thinking they were priced higher then their competition, but after a month of searching I realized they are actually lower priced if not same as a few others. Most places have so many hidden fees on top of their advertised prices!! I didn't finance so I can't speak for that side of carvana. So buying a car outright was a very pleasant experience. I was Nervous until I decided to buy. I then realized not only that I have 7 days to return. If I wasn't happy, I could exchange the car up to 3 times or get my money back. And that was so comforting!! Aaron from the verification dept called me and made me feel very confident in the process and was very nice and informative!! I got the car within 2 days Ashley was very helpful and the day of delivery and kept me informed. I kinda wish I did the vending machine lol but Ashley was super cool and helpful!! I pointed out something that wasn't right and at delivery informed carvana at fixing it. They emailed me and I'm getting it fixed as well as a couple other minor things she gladly helped with!! They have been awesome and no one spams you!! I had to write this review for others like me that aren't sure!! SO I SAY GO FOR IT!! This has been the most stress free and awesome car biting experience by far!! And I've bought quite a few vehicles in my life!! I also did get pre approved for financing. Really fast as well. But I didn't take that route!! I'm in Florida and I did see people saying something negative and I have no idea why. It's been a little over a week and I just got notified my registration and tag are being FedExed already!! Just can't say enough about Carvana!! THANK YOU FOR THE BEST EXPERIENCE!! You all have been Awesome!! I love my TiguanRead More5.0 OUT OF 5
- Carlos S.JUN 30, 20222018 Volkswagen Tiguan LimitedOcala, FLFirst time buying a vehicle online, very impressed. Did not expect entire process to go so easily.Read More5.0 OUT OF 5
- Paul N.JUN 11, 20222018 Volkswagen TiguanBrookhaven, GADo you remember the first time you ordered something on Amazon Prime; it was exactly what you wanted; and it showed up, at your place the very next day?Now imagine you found that car you were looking for online and the process was almost as easy as your Amazon experience. The process is close to perfect, allowing for third party financing, and scheduling for delivery and acceptance (7 days). You'll think you're living in the future or you'd discovered some kind car nirvana. Oh wait…Read More5.0 OUT OF 5
- Stefanie R.JUN 8, 20222019 Volkswagen TiguanVancouver, WAEverything about buying a car through Carvana, has been so easy and I am so glad we have found them. We have purchased two vehicles from them already. One we picked up from a third party, but my last one we had delivered right to our home and I couldn't imagine a better drop off.Read More4.8 OUT OF 5
- James T.JUN 7, 20222020 Volkswagen TiguanBaltimore, MDOverall this was a very positive experience. I got the car I was looking for, at the a great price, and got a really good value for my car, which was a lot more than I was expecting. The process still took awhile, but I would much prefer sitting at my house on the phone than in a dealership. This would be a 5 star, but they did reschedule my delivery a couple times, from Saturday to Tuesday morning, then Tuesday afternoon. Luckily I was available, but I can imagine for someone with less availability it would have been a hassle. The drop-off went smoothly other than that, and maybe took 15-20 minutes, including picking up my car. I haven't got my new plates yet, and I just got an email saying that because of the pandemic it may take longer, but I am a little worried, as most of the bad reviews I have read involve problems with registration.Read More4.5 OUT OF 5
- Blair S.JUN 6, 20222016 Volkswagen TiguanCalverton, NYI am extremely satisfied with my experience purchasing a car from carvana. Everything was prompt, and to the point. We ended up getting exactly what we were looking for, and the whole process was extremely easy to navigate.Read More5.0 OUT OF 5
- Sarah F.MAY 25, 20222018 Volkswagen TiguanParkton, NCFrom start to finish Carvana customer support was there. I sold and purchased a car. The entire process was so easy! Support was always a text or a quick call away. Not to mention, everyone I talked to was extremely kind and helpful. I've never had a genuinely good experience dealing with dealerships. I can say the complete opposite about Carvana. Thank you for so much for bring some peace in this crazy car market! Carvana 4eva ??Read More4.8 OUT OF 5
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