Getting the news that my car was totaled after being in an accident really upset me. I wasn't ready to go out and buy a new car. I liked my car. So the search began for a safe SUV. I scoured the internet and did tons of research. My husband sent me links and one link happened to be from Carvana. I went onto the site and there was the SUV I wanted at a price much lower than any where in a 500 mile radius. I was able to look at it form every angle and was so impressed with how easy the website was to navigate. I continued to look, test drive, and haggle with sales associates at car lots. I kept coming back to Carvana. I made the decision that I was going to go for it. I clicked, filled out a few forms, and under 20 minutes (I desperately was trying to beat the 15 minutes) I had a "brand new to me" car. Arrangements were easy and they accommodated my schedule. When the car was delivered, I was amazed at the personal touches. Almost to the point where I don't want to share them and ruin the surprise for you. Little gifts were hidden in my car. My experience with Carvana was the simplest part of recovering from my auto accident. I truly feel like a valued customer. Thank you everyone that I chatted with online, spoke to on the phone, or received thank you cards from; you all are doing something great!
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