Used 2019 Volkswagen Atlas

The entire car buying process was very easy no haggling they gave you a price if you liked it you took it if you didn't you moved on I'm still only a few weeks in with the new purchase but so far they deliver what they say I have recommended carvana to two other people I hope they have a good experience as well

It was nice not having to deal with a car salesman but Carvana's technology and supply chain, which is arguably its key value-add, did not fully live up to expectations. Further, the rebates offered did not meet the expectations for a major life delay. However, the customer service via phone and the web was excellent.