I strongly dislike going to dealerships; I truly despise car salesmen. My husband had a great experience at a smaller lot a couple of years ago so naturally, I gave them a ring first during my car buying journey. They did have what I was looking for; however, the salesman asked that I give him a couple of hours to work out financing before I drive the hour to the lot. I saw a commercial for Carvana and thought, "What could it hurt?"
The website is super easy to navigate and I easily found what I was looking for in a vehicle. I especially liked the personal financing option that showed me exact figures right there in black and white. No hassle of negotiation (I know some folks enjoy that, I do not) and no hidden or made up costs to pad a salesman's pocket. The best part: they deliver right to my driveway...for FREE!
I completed the checkout process with ease and signed my documents electronically. Did I really just buy a car online? Yeah, I did! While my car was delayed a couple of days due to inclement weather, I was promptly notified and compensated fairly. The customer advocates are the kindest people on this planet, great job guys!
Walter was ten minutes early to my scheduled delivery time and very friendly. He asked if I had any questions about my vehicle or the terms; he took the time to make sure that I understood my rights and that I was informed.
Carvana makes purchasing a vehicle virtually effortless...highly recommend to everyone that I talk to!
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