Good site, easy to use, and good customer service, but major delivery problems. I was given a delivery date, and i called off work to be home for it, but on the day of delivery, i was told it would be delayed at least a week. It wouldn't have been as big of a problem if i was told about the delay prior to the scheduled delivery day, but i heard nothing and stayed home to receive the car, which cost me over $400 in lost wages. Also the delivery drivers need proper training to avoid causing damage to the cars. When the car arrived, the front bumper was in contact with the truck, which caused major scratching during the trip, and now i have to deal with taking it to a collision shop to get it fixed. The car also had very dirty brake fluid and air filter, plus a leaking oil pan and AC compressor, so whatever inspection is being performed either isn't adequate or it's not being carried out properly. Carvana is paying to fix all the damage and issues, so in the end i'll be happy with the car, but i'll have to take it to 4 different shops to get all the repairs done, so it's a big inconvenience that could easily have been avoided if the inspection and delivery were performed with a little more care.
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