Used 2015 Kia Sorento

When I ordered my first vehicle, which was another 2015 Kia Sorento, I was told the head unit on the dashboard wasn't turning on. I was given this news an hour before the delivery. I turned away the vehicle and ordered another 2015 Kia Sorento, which I was excited about because the description said that it had a 3rd row seat. There wasn't a third row seat :( Overall. I am still happy with the value of the vehicle without the third row, but I wish that I would have known in advance. When that second vehicle was delivered. The E-brake was stuck, the switchblade vehicle key was broken and the windshield wipers were run down because they were loud and didn't clear the rain off of the windshield. Needless to say my process wasn't seamless, but the issues were cleared up and taken care of. The staff is ultra professional to deal with. From Nathan delivering the vehicle and speaking with the appropriate individuals to clear up these matters to other inside staff that were on the phone with me, they were all terrific to speak with. It seems like there are some issues within the distribution/inspection area that still need to be ironed out as a new company. Overall, I love the business model and would recommend to a friend, but with minor caution.

I was nervous about buying a car online but after everything...it was the best decision I ever made. When the car showed up it looked exactly like the photos! There was no hassle, what was agreed upon online was exactly what happened. The followup was great as well and appreciated.

already in love with the SUV fully loaded with everything! Love the color, inside well taken care of! Looks brand new on the inside, interior is A1! Love how roomy it is & the privacy window nets on both sides of the backseat doors! I just love it, i call it the Bat mobile lol

I've had my Sorento less than 2 weeks and I love it! The process of shopping and buying online with Carvana was very easy. I found my vehicle and had the financing squared away.. my payment arranged and was down to electronically signing all the documents when I changed my mind about the vehicle. I didnt need the AWD and found the exact 2014 Kia Sorento in FWD. Called customer service and they were more than happy to arrange the switch and I even got to keep my original delivery date. I would highly recommend Carvana to anyone trying to avoid the dealerships. I live in Metro Atlanta, very congested with traffic, visiting different dealerships would have taken days if not weeks. With Carvana it was so simple to shop around. Using my desktop I was able to actually open all doors and hatchback, zoom in and get a full look at every aspect of the vehichle. With a 7 day, no questions asked, free test drive you cant go wrong. So far so good and can update this review as time goes on. Great car, great staff, very pleasant experience.

It was pleasure to have them for about 2weeks. Great customer services, good price, and personal favorate, fast delivery service! I would definately recommend Carvana to everyone that I know.

I bought my Kia Sorenta about two weeks ago. I have every reason to believe it was a great value. It was the easiest eay to buy a car!

I bought this car yesterday and I couldn't be happier! Loved the gift bag in the front seat and the FULL tank of Gas. I had a couple issues when deciding which car to buy but Carvana staff helped me EVERY step of the way!! Do not hesitate to buy from CARVANA!

I loved the experience. You can trust caravans. It's the future.

I hated having to buy a new care, but didn't have a choice after mine was totaled in an accident several months ago. I'd heard about Carvana.com through a commercial and decided to check it out. I was truly shocked by the quality of the cars and the prices. I knew what I wanted (a Kia Sorento) so it was easy to pick a car at the price I wanted. I went to several dealers, including the local Kia dealer, armed with this info. No one even came close to the deal I had with Carvana. The experience at the Kia dealership was the worst. I wanted a Sorento, but I would never deal with them and have told many people the same. I've told everyone I know that when they look for a car they need to go to Carvana.com first.

My experience with Carvana has been nothing short of excellent and I keep finding pleasant surprises in the vehicle. My SUV was delivered to my home, as I was told I got a call 30 minutes before and the driver Scott arrived exactly on time. My car was unloaded and my trade in car was loaded. Scott was extremely knowledgeable and professional as we finished up the paperwork. He was in and out in less than 45 minutes. I had driven the car only around the block but even after Scott had left hours later I popped open the gas cap to find a $25 gas card stowed there!!! This on top of the car arriving with an already full tank!! I was informed immediately the vehicle only came with one smart key..Handled. Issues with the tires....a fair compromise offered all within the 7 day test drive. In all one of the best car buying experiences I have ever had. I can't imagine buying a used car the traditional way again.