Used 2016 Honda Fit

So. Carvana has blown me away. I bought my 2016 Honda Fit a couple of weeks ago and couldn't be more pleased with the customer service and genuine interactions I have had with Carvana's amazing team. From the initial call with, to the delivery, to the difficulties I was experiencing with my third-party lender, Carvana was THERE for me and I felt genuinely appreciated and valued as a customer as well as a person. I wish I could remember the names of everyone I interacted with over the phone when I was losing my mind over my bank's stubbornness (which was finally resolved thanks to the mindfulness of the people I talked to and their amazing responsiveness). I've never felt more passionate about a company's customer service skills, and rarely write reviews, but they EARNED this.

I am so happy with my 2015 Honda Fit!!! Carvana makes buying a car so easy. Customer Service Reps were awesome and keep you updated during the speedy process. So impressed!!! I will never buy a car from a dealership again!!! Carvana rocks!!!

This is the first car I've purchase completely on my own, and I was pretty apprehensive to do it the traditional way. I was intrigued when my financial institution mentioned Carvana's unique business model. From start to finish I was treated respectfully, without any pressure. Everything was a breeze, especially having the car delivered to my door. There was a minor oversight with changing the air filter before its delivery, but they simply handled it as soon as I brought it to their attention. And, they did it by working along with my personal mechanic. I had a question about the unusual design of wheel wells, and the Carvana repair team researched it, and assured me it was a factory standard, which was reiterated by my mechanic. I even had self-assurance by viewing several of Carvana's virtual tours of similar vehicles. I am really enjoying my purchase, and the car is a good fit for my lifestyle and personality. I am relieved to know that I made a good, strong purchase and I never felt put upon by the dealership. I appreciate all the help and reassurance I was given by the Customer Service staff by phone and online. They extended their professionalism and expertise to me, which is what I rely upon as a car buyer and owner. I will continue to recommend Carvana's business and service to my friends and family because my experience has been completely satisfying. Thank you all so much. Kind Regards, Lisa's HondaFit

I had to reschedule twice and they lost my car but I still found the actual meat of interactions easier, stress free, and quick. I would do the process again.

We are glad we picked Carvana over Patterson Honda in Wichita Falls. We drove 200 miles to test drive a Honda Fit at Patterson and the car looked terrible. Scratches all over for a car with 14k miles. They didn't even take the time to properly detail the car. Big mistake! Very pushy salesperson who wouldn't let us leave. Carvana support team was very helpful and super quick in responding to our questions. We were surprised how quickly they emailed us back. Shelton, the driver who delivered the car, was great. He took the time to explain everything.

Carvana was a great experience with car buying: even with financing, paperwork, and delivery. They offer so many incentives such as $500 dollars off with a referral, gift cards, free delivery, etc. However, I was unable to get the $500 reward even a day after completing my purchase. They were completely inflexible when it came to following through with the rewards they promised. With the ease of buying and good customer service, I would have expected more flexibility and willingness to work with their customers.

After two months of searching high and low, and feeling so upset and off-put by every salesman I dealt with, Carvana was heaven-sent. The process was easy, transparent, and happy. You do get what you pay for. I searched for a long time for the kind of deal that doesn't exist. I paid a fair, honest price at Carvana, and had zero hassles. Just a breeze! Already recommending to friends.

Carvana was very fast and convenient. I knew what I wanted to get and didn't care to mess with a dealership or anything.

I really appreciated the whole process, from start to finish. Easy, no pressure, confident, and clear communication seem to be the underpinning of this company. The car I received is the car I was expecting. I have told everyone about carvana.com and my next car will be purchased through them too.

I bought a new Honda fit (2017) in April 2017. On August 29, 2017 my new Honda was totaled in an accident. I still like Honda Fits. But a new one cost a little too much. So I hunted around and discovered a low millage Honda Fit Sport from Carvana. A good price and still under some warranty!! I was surprised to find out this old 2012 Fit had more trunk space than my 2017 and in city traffic gets better gas millage than my "new" fit in the city. This is a great buy for me in my old age 77 . and will work fine for me. Thank you Carvana