If you hate used car shopping as much as me, this is the way to go. I already knew I wanted a 2013-2015 Honda Civic, and given that this is a popular car, I have many to choose from. Carvana beats every local dealer on price, and the only add-ons are sales tax (mandatory) and $52 Title and License fee. No bogus dealer prep, no listening to sales pitches for "we'll wax your car for an extra $299", no high pressure sales tactics to take the unneeded extended waarranties.
Ordered the car on Monday morning, was to be delivered on Wednesday. There were two issues that postponed delivery until Friday (missing key and weather-related transport issue), and since I had to take a day of vacation, I asked for and received a $250 reduction in price (I should have asked for $500). The one star reduction was for the two delays, and the fact I was inconvenienced with having to take a day of vacation to take delivery.
Car arrived with no surprises, the web photos detailed the imperfections. Joseph Johnson, the representative who delivered the car was very professional, and went over all the paperwork with clarity.
Since Hondas are high quality, high reliability models, I have no issue buying a car with this business model, and I'd do it again in a heartbeat.
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