We bought our 2015 Ford Focus almost two week ago and are very pleased. We were able to search online and find the exact car we wanted for far less than any of our local dealerships. The entire process was very easy. The website can be a little glitchy at times, but I still overall very easy to use. The only negative part of our experience is when it came time for delivery. It was supposed to arrive on a Tuesday and we didn't end up getting until Thursday. It didn't get on the right truck two days in a row, so that was disappointing. Our rep, Rachel, was awesome and kept us in the loop and was even willing to drive five hours herself to get it. If they can work on their logistics, they will go from good to great in my book. Overall the experience was very easy. Most people can't believe we bought a car online!
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