Used 2019 FIAT

I've been looking for a commuter car, that is good on mileage. This little Fiat 500e fits the bill great. All electric, and the buying process couldn't have been easier. All online until I met Josh when he delivered the Fiat.

Grate help love my new 500 abarth great options at a great price hands down better than a dealership or small car lots

I really like the idea of this car buying experience. I'm happy with the car and think I got a reasonable deal on it. However, I'm extremely disappointed in how it arrived. I had to spend a great deal of time cleaning and deodorizing the interior. It smelled like someone tried to cover cigarette odor with bad air freshener. There was also several months worth of dust and grime on the interior, including (and I could not possibly make this up) a half-eaten Twizzler lodged in between the cup holder and passenger seat. Carvana went through the trouble of playing the salesman game of putting a lucky penny in the glove box, but didn't make sure the car was clean. Not sure what's going on there. One of the savings methods for not having to worry about inspections I suppose.

This is my second car I have purchased from Carvana, so guess you could say "I'm never using a dealership again. Carvana is a great way to get the car you want, without any hassle.

I bought this car on 4/14 Had it delivered 4/22 by katherineshe was friendly . there were a few issues with trying to get the car I wanted every time I went to purchase it was either locked up by someone else indefinitely or sold and not removed from the website but one car unlocked and I jumped on it right away I was at work when I did it for home waited a few days to sign the contract and other paperwork when it arrived it was a very quick thing sign a few more papers have license and proof of insurance and away I went upon entering there was a gift bag with the carvana logo on it in the bag was a travel cup,mints,keychain,window sun screen, and a 25 dollar gift card I was impressed with that . There were a few issues after I accepted the car but a call to them and those issues were taken care of asap I love this car they asked me if I wanted to return it because of the minor issues and the answer was emphatically no Btw it's a 2013 fiat 500e with 17k on the clock the only reason gave a 4 was due to the reason of trying to get the car I wanted purchased but the fault of carvana

It was refreshing having an experience that was different from a typical used car lot. What I really liked was that Carvana does a great job at automating all of the paperwork and sending you updates throughout the process. I also liked that I was able to get an electric vehicle in an area of the country that has trouble keeping up with progressive movements (South Carolina). The price and mileage were great and I was able to verify the battery was replaced recently due to the vehicle history report. So far customer service seems great, so we'll have to see if that continues. I would like to note that I think the pictures of the cars are brightened too much. I understand why they do this, from a marketing perspective but after receiving the car, I can tell the studio, camera, and filters are definitely more "ideal" than what you will see in the vehicle, even in sunlight. I think what I could have liked to see what just some good, non-edited shots of the vehicle, alongside the 360 view. I know I am buying a used car, so transparency can make a big difference here. The car I got ended up having a really great exterior, so no complaints there. The issues I had were in the interior. The car had a little bit of an odor - nothing really offensive but it was clear there was some freshener used to cover up something. I'll have to see what happens as the freshener wears off. They said it had no water damage and it wasn't smoke but it was just...odd. After the AC kicks on, it's not noticeable but I may have to take it to a shop again if a smell surfaces. Second, the interior was not cleaned very well. I took 5 baby wipes and the first two were literally dark gray with the amount of grime I got off the steering wheel and seats. They were leather, so I am not really concerned, but I can't believe the facility didn't do that beforehand. I ended up using an upholstery vacuum on the cloth parts as well. I have pictures of the baby wipes to post on Reddit to let other customers know what to expect. Third, I read a lot of reviews that said the cars sometimes scrape as they come off the truck. I mentioned this to my delivery driver, and he was like "Yeah that's not going to happen.". Sure enough, it scraped as it came off the truck. I got a video from it that I will post to Reddit so others can be aware. It didn't end up damaging anything but I am not sure what a customer can do to prevent this, especially on lower-sitting cars. Overall, I think this company is onto something. I would much rather have lots of choices and a service-oriented experience then to go from lot to lot trying cars and only have local stock.

You never know what to expect from an online shopping experience, especially when buying a car sight unseen. The process was great throughout.

This was my first 100% online vehicle buying experience and I was very satisfied with the Carvana process. Additionally, the price of the vehicle I purchased was $1500 less than an equivalent vehicle at Carmax. I will be purchasing my next vehicle from Carvana when the time comes.

I purchased my vehicle during the first week of August and did not receive it until the last day of September. This was an almost two month wait. And yes it was worth it for the price I wanted to pay for this particular vehicle. I would suggest that Carvana talk to dealerships and make sure they actually service your vehicle. I had to personally contact the dealership to make sure my vehicle was looked over. During pickup at the Frisco location, I noticed that the vending machine no longer worked and I didn't receive a "swag" bag. I wish these little perks would've been available. Anyways, I am thankful for the free 100 day warranty because it allowed me to get some easy fixes for my vehicle free of charge. No other dealerahip would have given me this unique experience. In all it was worth it. Jut wish I had a few freebies to display while on the go!

Loved every point of the process! Everything was easy to understand and it was an enjoyable experience! I loved having my car brought to me and the swag bag was a great touch!