Used 2015 Cadillac ATS

Picked up my vehicle 1 week ago (cadillac ats 2015 3.6L performance sedan), while everything went smooth at the actual dealer location, the part where it upset me is the condition of the vehicle mechanical wise. As I sit in my almost new vehicle (20k miles) I've noticed that when my car is in idle it shakes a lot which is most likely due to bad factory motor mounts, upon further research I learn that it is a known problem for this vehicle and can be covered by the warranty and if they had truly done a point inspection like promised they would've noticed and fixed the issue then and there. Now I'm not mostly upset that they didn't fix the problem but mostly at the fact that my car now has to be looked at by a local dealer which takes time out of me by going going back and forth with carvana, the dealer, and my job to see when the car can be looked at, and of course I'll have to leave the car there if they are to fix it. Just the trouble of it has been a real headache and hopefully the fix goes smooth because well I traded in my car for this one so she's all I got and I do have a full time job (military) to go to.

I purchased a 2015 not 2013 a week ago and so far so good! I really wanted a black or white one but none was available at the time.

Just purchased a 2015 Cadillac ATS love my car! Love Carvana's easy process! Carvana is all the way Up!!! associates were on point from my first phone call to Delivery AWSOME!

All facets of the car buying experience with Carvana.com were amazing. Apart from the lackluster customer service that I received, purchasing my vehicle was easy and painless. I would recommend anyone looking for a used vehicle start with Carvana.com.

I was a little nervous about buying a car that I had never seen or smelled before. But their policy on being able to reject the car after receiving it or before the seventh day was reason I gave them a shot. Once I received my car I fell in love with it and the experience. Great way to buy a car. Better than CarMax.

i got great car slightly cheaper than what a traditional dealer had it priced. I didn't like the first model car, so, I swapped it out for a newer model. No questions asked! The service is AMAZING and they really took the pain out of buying a car!!!

I purchase a very nice Cadillac ATS and I could not be happier with my new vehicle. The real praise from me goes to the process, I chose the car I liked and was streamlined into the drivers seat with the best and easiest process I could ever dreamed of.

I bought a Cadillac ATS from Carvana and must admit that I was a little anxious about the prospect of purchasing a car without having "kicked the tires", so to speak. But, I was pleasantly surprised by my Carvana purchase experience. I can't say enough about how exceptional the customer service was. Each phone call was informative, low pressure, and pleasant. They made every step of the purchase process easy and never assumed the "used car salesperson" stereotype. I love my car and would not hesitate to purchase another car from them in the future.

Everything about this was great. I really can't see myself buying a car any other way. Even had to call costumer service at one point and they did a great job also with very little hold time.

I despise salesmen and the running back and forth trying to make a deal. I have walked out several times. Carvana is the way to go! Easy and excellent process from start to finish. Great customer service from beginning to end. I love Carvana!