Used 2016 Acura ILX

I just received a 2016 Acura ILX from them this morning as a replacement to a previously ordered Maximum. And I must say that I am extremely happy. I made the first purchase a week ago after spending over a month running back and forth from dealerships. I had such a terrible time dealing w the car salesmen. Everything from them attempting to MAKE me buy a vehicle (the 1 that they wanted me to buy), to them over talking me, and running my credit when I specifically asked them not to do so. In addition to having to sit at the dealership for a minimum of 3 hrs. Carvana was literally heaven sent, I went on the site entered what I wanted, played with the #'s, and BOOM! My car was on its way. I couldn't believe it was that simple. And I must add that it was pressure FREE! The delivery driver was AWESOME! And he helped to reassure that I was not obligated to keep that vehicle by any means. Even if I just wanted to change the color they would be rite back out w another vehicle. Yet, I was still a little sceptical. But no, really! I got on the phone called them and in 10 minutes another vehicle was on its way to me... I WILL BE RETURNING FOR FUTURE PURCHASES!!!! ❤️

My 2016 Acura ILX had more scratches and scuffs than was visible or annotated online. There is a reason Carvana uses low light, low resolution images for there cars. I can't help but think that your trying to hide defects just like a typical used car dealership, except you do it with bad quality images. Don't know if I can recommend Carvana just on that alone. No excuse in 2018 for images and lighting like that. I little touch up paint and buffing wouldv'e gone a long way to make it better experience, its not like it was deep dents, they were just being cheap. Carvana, if you listening, this was a fairly big letdown on delivery day to see my new(to me) car pulls up on this nice flatbed truck with more scratches than anticipated, especially the hairline cracks in the paint on the bumper due to a minor impact that was not annotated on the website. Secondly, its been 3 weeks and havn't gotten my plates or registration yet. no contact or updates at all. I chatted with them and said it might take another 2 weeks. She said that wait was typical. Now, I don't know what the average time is for dealerships, but this seems a little long. Keep that in mind all you Uber and Lyft drivers, if you buy from here, you may be out of business for 5 weeks or longer. Now, I understand they can't start until the 7 day return period is over, but even then, it took them 2 full weeks after delivery to get paperwork, PAPERWORK, to the DMV. All in all, not bad experience in buying a used car. So, my recommendations, show all surface defects using better images, do a better job fixing minor flaws than than trying to hide them. Finally, there should be a folllow up call on the next day after the return period, that all the paperwork looks good and was sent to the DMV.

I bought a 2013 Acura ILX from Carvanna. Absolutely LOVE my new car that was flawless. The customer service is second to none I must say! The process was hassle free and seamless. It literally took about 10 mins from start to finish to do the paperwork. They delivered my car to Mt job as requested. Included was ballons and flowers for my wife and a gift bag and sun shade! I'll now buy all my vehicles from Carvanna!! No complaints!

I am so grateful I found Carvana! Excellent service and vehicles!

I just recently bought and received my 2013 Acura ILX and absolutely love it! Everything is described right on the website and the application process is a breeze. Thank you very much for making car buying easy carvana!

I bought the car almost a month ago its great so far I love the car!!!

Got a 2013 Acura ilx Love Love it!!!!!! Everything was better then I expected! !!

I was in and out in no time. The staff was great and they make sure you are completely satisfied before you leave.

A few weeks ago I bought an Acura through Carvana and it was a great experience! I love the car, the process was so easy. I knew what to expect when the car arrived...there were not surprises! Overall great experience and super easy!!

I was a bit apprehensive about buying a vehicle this way, but what a friendly process. The deliver driver was excellent and friendly. The financing was very competitive. The only negative I have is there was a couple of flaws that were not identified in the description of the vehicle. There is a cut in the leather of the front seat passenger seat (I am looking into the cost of repair today) and what looks like previous damage to the side panel under the front passenger door. The leather cut is the only issue that I am disappointed in. Other than that, the process is great and I believe it will really become popular.