I really wasn't sure buying a car online was a good idea, I was completely wrong. Buying online allowed me to see deals all across the country, this company will make the car industry have to worry more about nationwide competition instead of just local dealerships competing with each other because the car I bought came over a 1,000 miles away! Before we bought from Carvana we went to a dealership to look at a car and they wasted our time playing little sales games and the whole time I was there with a salesperson I hated it. Carvana was great though, I will make Carvana the first place I look next time I need a new car.
One thing I didn't like though was after I reserved the car and was put on a waiting list for the car to be ready for purchase the time limit I was given to buy the car wasn't enough for me to finish the loan process with my bank. It was on a weekend and my bank was of course closed, I called a Carvana support person and told them the situation and that I needed more time to get the loan for the car and that I was 100% going to purchase the car unless there was something wrong with it that I saw after it was delivered. I already paid the $100 upfront to reserve it and explained to the support person that it was only a matter of a few hours but the support person told me there was nothing he could do about it. It was a little disappointing seeing as how we were on a waiting list for a month for the car and had paid the $100. We didn't get the loan arranged sooner because the photos of the car weren't ready.
Nevertheless buying from Carvana was better than buying from anywhere else. You will love it!
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