This might be kind of long but I want to be honest about my experience. OK, so my someone recommended Carvana to my husband. We had recently gotten into a accident and our car was total loss. We were desperate to find a car but never had time for the dealers and also there were some credit issues. Well my husband and I were a little skeptical about it. Like really? you do everything online? and your car just gets delivered to you? sounded to go to be true. Well we spent a whole weekend asking each other, should we? and we did since there is a 7 day test own, I said if anything we can just return it. I had to write this review because I spent to days reading reviews A LOT! of them were negative and a few positive one. Well i think on a Sunday we pick the car and did the application. we uploaded documents like , pay stubs, and license. For the down payment we had to verified our funds, we payed with my card but my husband was not a authorized user and they said he needed to, no problem, the next day we went to bank and did it it took less than 30 minutes. So that Monday we called the bank and Carvana did a 3 way with my husband to verify the funds and also that he was allowed to use my account. That day the documents were verified and the funds and there was also a delivery date established for Wednesday. They later on sent on Tuesday sent a email saying that we need another document for proof of address, so I just to a picture of a bill and uploaded.. So easy! after that I opened a chat of with them way better than calling and asked if the document i uploaded was okay it took like 3 minutes and the person said yes! and everything got verified. My husband had put our home address for the car to get delivered but he called and asked if he could change it to his work address so he wouldn't miss work and they said yes! And Wednesday we got our car! He just need to have his valid license and proof of insurance. The car (2016 Chevy Cruze LT) is gorgeous we checked everything and its great I got to drive it a little after he came back from work. They did forget the document for the title and the delivery person which right away my husband said he was very friendly, said that they would mail to us. Today is Thursday{the next day} and we got that document at 8am delivered to our house through FedEx and it has a prepaid envelope so we can sign it and send it back! what! So today is only our second day with the car, and if anything changes Ill give it an update. but it is unreal how easy this process was. As far as the car the only thing that i was sad about was, that is the description it says Bluetooth but I just discovered is only to make calls not listen to music. At least it has aux.
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