It was great going on-line and just taking my time to shop for my perfect vehicle. I was able to look over at least 100 vehicles until I located the vehicle I really wanted. I then went through the process to get it financed with Carvana and then I set up my receive date all from the comfort of home. No sales pitch, no finance person trying to add items I did not want or need. On the day of delivery I was able to be at my home and know exactly when the driver would arrive, thanks to the available tracking offered by Carvana! Once my vehicle arrived the driver introduced himself and explained the off-load process. I took my vehicle for a trail drive and returned to my house to inform the driver that the AC did not work! Within 5 minutes I received an email from the insurance provider instructing me where to take my vehicle for a diagnostic. I signed for the car knowing things were being handled. Within 5 days (due to a weekend) my AC was totally replaced costing me NOTHING!! I can truly say my experience was EASY, CAREFREE, and NICE!! Thank you Carvana!!
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