Used Audi A5

When our car was delivered, there were a couple issues but I felt comfortable taking it for the 7 day test period. Within that time I got it to an Audi dealer who found a couple things it needed that were going to cost over $1000. I thought I'd be sending the car back, but Carvana and SilverRock (their warranty provider) were AWESOME. They worked with the Audi dealer directly and covered EVERYTHING, including completely new front brakes! Even the Audi service manager was shocked that SilverRock paid for all of it. I am incredibly impressed with the technology, the people, the value and the customer service at Carvana. Why by a car any other way!?

I was skeptical about buying a car online, so I didn't expect much. But every person I spoke to was helpful and professional. Best part is I didn't have to deal with pushy salesmen in a scorching blacktop lot.

I looked all around because, I knew what car I wanted but I was looking for a good deal. I found a car I wanted and it was on carvana, it was a good deal and before I knew it I was done purchasing the vehicle. Moving from Boston to Atlanta I came looked over the car, tested drove it and signed a couple papers that could have been done online.

I just bought a new Audi a5 and the experience was fast and hassle free. I filled out in my info, they told me what I was qualified for, I picked what I wanted they delivered it to me end of story. Carvana is a straight #Win

I have so many great things to say about the purchase of my Audi A5 & Carvana, I don't know where to begin! The process was straightforward, uncomplicated and painless! I think we have all experienced waiting in a car dealership for hours only for them to tell you they type of vehicle they prefer you to have. Carvana's process was incredible! The vehicle selection is amazing! The delivery of my Audi A5 was exhilarating! The Customer Service has been phenomenal! I work in Healthcare and my schedule is extremely busy; completing the car buying process online seemed tailored specifically for me! I am forever grateful and plan to be a longtime customer! I LOVE the Carvana Logo, extra gifts and the T-shirt slogan: "You Buy Shoes Online, I Buy Cars!"

I have wanted an Audi for awhile and Carvana helped. I did everything on my phone and even changed my delivery date. The staff at Carvana were helpful in every step of the process.

I was reluctant to buy a car off the internet at first , but I did my research, knew exactly the car I was looking for and the price point. When I called Carvana, the people were very nice and helpful! I am very pleased with my car and the service Carvana has offered - particularly the "warranty" period and maintenance coverage for the first 100 days! I definitely recommend Carvana to anyone looking for a car and will purchase from them again when I am in the market for a car again!!

THE PROCESS WAS SO EZ AND THE POEPLE WAS SO HELPFULL

After months of searching and feeling defeated after leaving traditional car lots, I was happy to give Carvana a try after seeing the "That Didn't Suck" ad on TV. I was truly blown away by how easy the process was, even with some of the technical difficulties that occurred. Customer Service was always excellent and professional, both via email and phone. Believe me, I am a thorough shopper, and I take my time and ask numerous questions. I even tried a competitor, only to basically have a traditional car lot experience online! (Inflated APR, and Low Ball Trade). Carvana gave me an extremely fair trade in value, and their in house financing was a breeze, with competitive interest rates. Communication was excellent throughout the process, as was the actual delivery. Vehicle was immaculate, and was the exact vehicle I had been looking for. While I did not purchase the extended warranty, pricing for that was also competitive, and multiple reviews out there state that Carvana does stand by its sale and will have your back if anything goes wrong. The only downside was purchasng a week or two too early in Austin, so I didn't get to have the vending machine experience! Highly recommend Carvana.

My purchase began with a few clicks; but after a little time, I cancelled this order with the assistance of representative. She was so nice and resourceful with finding me another car. She was knowledgeable and patiently reviewed several cars with my presets. As a result, I purchased my beautiful car that I love.