Support Center Purchasing a Car

Purchasing a Car

With our 100% online process, browse, tour, and buy your car from anywhere. Then select your payment, upload your documents, and we’ll take care of the title and registration. It’s that easy.

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How it works
How does your process work? 
How do I buy a car? 
What does Purchase Pending mean? Can I buy those cars? 
What happens after I schedule my delivery or pickup? 
What does the shipping charge cover? Is it refundable? 
How do I change my payment option? 
What measures are being taken to protect Carvana customers and employees from COVID-19? 
Returns & 7-Day Money Back Gaurantee
What if I don't like my car? Can I return it? 
What are the limits of the 7-Day Money Back Guarantee? 
Do I get a refund if I return the vehicle during my 7-Day Money Back Guarantee? 
Can I return Partner Inventory? 
Title & Registration
How does registration work? 
What if I move shortly after receiving my Carvana vehicle? 
Am I able to register my vehicle in a different state than my delivery address? 
Am I able to self-register my Carvana vehicle? 
May I transfer my specialty/vanity plate if Carvana is processing my registration? 
May I request a specialty/vanity plate if Carvana is processing my registration? 
What are the registration restrictions in my state? 
If I pay cash for my vehicle, when will I receive my title? 
Will the registration of my car be delayed because of COVID-19? 
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Payment and Financing
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