How It Works

Our Protection Plans

Carvana Has You Covered

We offer a variety of coverage for your vehicle: CarvanaCare® and GAP coverage. CarvanaCare® covers your car similar to its manufacturer's warranty, covering costs should something break down. GAP coverage covers what you still owe on the car should it be totaled or stolen.

CarvanaCare®

Just because your car is used doesn't mean you can't protect it like it's new. CarvanaCare® delivers added coverage, similar to your manufacturer's warranty so you can drive knowing your brand used car has that new warranty feel.

Carvana Care
$0 on covered repairs

$0 on covered repairs

With CarvanaCare® protection, you pay $0 at preferred repair facilities for covered repairs.

We save, you save

We save, you save

Our network of 5,000+ preferred repair facilities offer trusted service at the best rates, which allows us to kick back those savings to you.

Cancel Anytime

Cancel Anytime

Hassle and worry free, cancel at any time and receive a prorated refund.

Affordable options for everyone

Whether you are a first time buyer, a repair wizard, or on a strict budget, we’ve got you covered. See the full list of what is covered.

Carvanacare® Essential

Basic Mechanical Coverage

  • Core engine and transmission components, a.k.a the powertrain

Carvanacare® Plus

Comprehensive Coverage

  • Front-to-back coverage for mechanical and electrical components

  • Air conditioning, power steering, fuel systems and more

Carvanacare® Premier

Premium Coverage

  • Includes up to 3 oil changes and tire rotations for one year

  • Everything covered with Essential and Plus

  • Minor dings and dents

  • Tire and wheel protection

What our customers are saying

You addressed the issues that were presented with my car quickly and efficiently.

Cristian G.

Nevada

Everything was smooth and the claim was processed very fast

Noveen S.

Texas

Your customer service is great because you're prompt with your response and follow-up, and you cover the repairs you say without any delay.

Gigi R.

Georgia

Testimonials reference their experience with the service contract administrator, SilverRock Inc and are sourced from them.

Gap Coverage

Life happens. And it never happens at a convenient time. That's why GAP coverage exists. Should you find your car totaled or stolen, GAP helps cover the difference that is still owed on your old ride. Now that's what we'd call a plan that has your back.

Example

If You Owed on Your Vehicle

$15,000

Insurance Payout

$12,000

Amount Owed (GAP)

$3,000

GAP coverage protects you from the amount still owed.

This GAP payment example is for illustration purposes only. Refer to your GAP Addendum for complete details of what will or won't be covered in the event of a total loss.

Check

Insurance Payout

$12,000

GAP

Amount Owed (GAP)

$3,000

GAP coverage protects you from the amount still owed.

Multiple Layers of Protection

Comes Standard

150 Point Inspection

Comes Standard

100-Day Limited Warranty

Comes Standard

7-Day Money Back Guarantee

Optional

CarvanaCare®

Optional

GAP coverage

When you buy a vehicle from Carvana, it comes with a 7-day money back guarantee and a Limited Warranty valid for 100 days or 4,189 miles from the time of your purchase. On top of that, many Carvana cars are still covered under the original manufacturer's warranty.

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