HOW IT WORKS

CARVANA REPAIRS

PEACE OF MIND

Every vehicle comes standard with a 100-Day Limited Warranty.

100-Day Limited Warranty logo
The Carvana Difference

At Carvana, you can be confident that all of the vehicles in our inventory and our Partner’s inventory are inspected and reconditioned by technicians, and come with a free CARFAX™ report. We also offer a 100-day/4,189-mile Limited Warranty for added peace of mind.

What’s Covered

Our warranty provides comprehensive coverage that protects your vehicle against mechanical & electrical failures including:

  • Engine

  • Transmission

  • Suspension

  • A/C & Heating

  • Roadside Assistance

  • Steering

  • ... and much more

Our repair process

1
Find a Carvana Preferred Facility
Search for location nearby and schedule an appointment
2
Take your vehicle in
Have the shop call our warranty provider SilverRock™ at 866-628-3905 to start a claim.
3
We’ll take it from here
SilverRock will review the diagnostics, approve covered repairs and pay the shop directly. You are good to go!

Need further
assistance?

Text SilverRock at 833-394-8239
or give them a call at 866-628-3905
M-F 7am - 7pm, SAT 8am - 4pm CT, Sunday Closed

FAQs