Support Center Pickup & Delivery

Pickup & Delivery

We offer touchless delivery or a touchless pick up at one of our Car Vending Machines. Preview any shipping charges as you shop and you’ll select your appointment once you select a car to purchase.

Pick Up or Delivery

Articles

Delivery Appointments
What happens at delivery? 
Do I have to be available at pickup or delivery, or can someone get the car on my behalf? 
How long will my delivery or pick-up appointment take? 
What items are included with my vehicle? 
Will I need to interact with the delivery advocate in person? 
Will Carvana deliver to me for free? 
Pick up Appointments
Will COVID-19 affect my ability to pick up my car at a Vending Machine? 
What can I expect when I pick up my car from the Vending Machine? 
How do Carvana's Car Vending Machines work? 
How many Carvana Car Vending Machines are there? 
Can I buy a car I see inside the Carvana Vending Machine? 
Does the cost vary if I prefer to pickup my car from a Vending Machine versus having it delivered? 
Can I keep my Car Vending Machine token? 
What happens if I’m trading in my car at the Car Vending Machine? 
Scheduling
How will I know when my scheduled pickup or delivery is confirmed? 
Can I schedule an earlier delivery or pick-up date than what is shown during my purchase? 
Why has my vehicle appointment been delayed? 
Once I schedule my delivery or pickup, how will I know when my order is confirmed for pickup or delivery? 
How soon are partner vehicles delivered? 
Will COVID-19 affect my delivery or pick up date? 
Can I reschedule my appointment? 
I’m working from home and available now; can my car be delivered sooner? 
Show All

Related Topics

Purchasing a Car
Extended Coverage & Repairs
Payment and Financing