Support Center Extended Coverage & Repairs

Extended Coverage & Repairs

Every one of our cars comes with a 100-day/4,189 mile “worry free guarantee.” Protect yours even more by purchasing GAP Coverage and/or CarvanaCare, which will extend your car’s factory warranty.

Articles

Carvana Care
What is CarvanaCare? 
What isn't covered by the Limited Warranty and CarvanaCare? 
Do your warranties come with roadside assistance? 
Does Carvana offer any warranties or protections? 
When is the latest I can purchase a CarvanaCare protection plan? 
Repairs
I emailed the repair team and haven't heard back. What do I do? 
How do I start a claim with SilverRock if I have a mechanical issue? 
How do I find a repair facility that works with SilverRock? 
What if my car has a remaining manufacturer's warranty and I need repairs? 
What if there are imperfections on my vehicle that were not notated on the 360-degree tour? 
Limited Warranties
What is the Limited Warranty? 
How do I use my Limited Warranty? 
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