ADESA is looking for an Auction Block Clerk to join our Team! Reporting to the General Manager or designated manager, the block clerk enters sale information for in-lane and/or on-line LiveBlock transactions (including price, bid badge number, if-bids and announcements) ensuring efficient and accurate information is transferred into the appropriate computer system. Corrections to be documented on the appropriate form when an error is made. Must know, practice and ensure company policies and procedures and state or federal laws are always followed.
This is a Part-time position with a schedule of every Thursday morning from 8:00am-12:00pm. Pay is a guaranteed $100/day for the expected 4 hours.
Responsibilities and Duties:
Provide excellent customer service:
- Make sure customers receive prompt, efficient and courteous attention for all for all contacts and transactions.
- Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
- Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences.
Record the sale:
- Review pre-populated AMS data. Enter any missing or modified announcements the dealer or auctioneer announce as requested.
- Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids.
- Ensure accurate recording of the sale price and bidder numbers are entered.
- Document any corrections on the appropriate form when an error is made and turn into Manager.
Other:
- Maintain a good flow of communication with the auctioneer and dealer representative.
- Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies or procedures.
- Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance and safety. Advise Facilities of all breakdown and maintenance needs immediately.
- Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incident to the Manager.
- Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun.
Qualifications:
- One (1) year of clerical experience with basic computer skills and data entry skills required.
- Accurate typing skills and ability to multitask.
- Must have a demonstrated ability to read, write, and communicate effectively in English, with a high attention to detail.
- Must be at least eighteen (18) years of age.
- Must be qualified to operate a motor vehicle and possess a valid driver’s license.
PERKS & BENEFITS:
- 401K with company match.
- Generous PTO (paid time off).
- A great wellness program to keep you healthy and happy both physically and mentally.
- Access to opportunities to expand your skillset and share your knowledge with others across the organization.
ABOUT US
ADESA currently operates 56 locations throughout the US. Our Vehicle Service & Logistics Centers, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many locations serve as market hub distribution sites. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!
Legal:
Hiring is contingent on passing a complete background check and motor vehicle record check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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