Electronic Signatures, Communications and Records

Please read this carefully and print a copy for your reference.

Definitions:

“We,” “us,” “our” and “Carvana” means Carvana LLC, its successors, assigns, parents, subsidiaries, affiliates, service providers and other contractual partners.

“You” and “your” means the person giving this consent.

“Records” means all documents related to the sale and/or financing of a used motor vehicle with Carvana, such as your credit application, your retail installment contract, consumer disclosures, billing statements, online bill payments and payment authorizations, transaction histories, privacy policies, and all other communication or information related to the product or service you obtain from us, including any records we are required by law to provide to you in writing.

Scope of consent:

By giving your consent, you agree to conduct transactions with Carvana electronically, including using electronic signatures. You agree that such electronic signatures will consist of clicking on buttons and/or checking boxes where indicated. You also consent to the use of electronic Records, including Records sent to you electronically, instead of receiving them on paper or by regular mail. We may provide Records to you electronically by posting them online or by email, which may include the Records as attachments or as embedded links. Your consent will be effective unless you withdraw it in the manner provided below. Your consent will apply to any transaction or agreement that you may enter into with us in the future that modifies or extends your original transaction.

How to update your contact information:

You agree to provide us with your accurate email address and personal contact information and to promptly notify us of any changes. If you have a working email address, your personal contact information must include that email address. You can update your information (including your email address) on our website or by contacting us at 1.800.333.4554. If email is undeliverable to your email address for three consecutive months, your consent will be considered withdrawn and we will send you future Records in writing.

Obtaining paper copies:

You may obtain a paper copy of a Record by printing it from your electronic device or by contacting us at 1.800.333.4554. We may charge you a reasonable service charge for providing you with a paper copy of any Record. The request for a paper copy of a Record will not by itself constitute a withdrawal of your consent to receive Records electronically. We reserve the right, but are not required, to send a paper copy of any Record you authorize us to provide electronically.

Withdrawing consent:

If you do not consent to the use of electronic signatures and Records, you will not be able to complete your purchase of a motor vehicle. In addition, if you give your consent, but withdraw it before completing your purchase, you will not be able to complete your purchase. After you have completed your purchase, you may at any time withdraw your consent to receive Records electronically, and instead elect at any time to use the U.S. Postal Service to obtain Records, by updating your profile information through your online account or by contacting us at 1.800.333.4554.

We will not impose any fee if you withdraw your consent to receive Records electronically. If you withdraw your consent to receive Records electronically, such withdrawal will not apply to Records that were furnished to you electronically before the date on which the withdrawal of your consent takes effect.

Hardware and software requirements:

In order to use Electronic signatures and Records and retain the electronic Communications, you will need the following:

• A computer or mobile device with Internet or mobile connectivity.
• For website-based Communications, a current web browser that supports 128-bit encryption. Minimum recommended browser standards are the current version of Microsoft Edge (see https://www.microsoft.com/en-us/windows/microsoft-edge), the current version of Mozilla Firefox (see http://www.mozilla.com), the current version of Apple Safari (see http://www.apple.com/safari), or the current version of Google Chrome (see http://www.google.com/chrome). The browser must have cookies enabled.
• Access to the email address used to create an account for Carvana.com.
• Sufficient electronic storage capacity on your computer's hard drive or other data storage unit, to store copies of your records.
• A printer that is capable of printing from your Internet browser and email software, if you desire paper copies of your records.
• An application that can view, save and print PDF files (such as Adobe Reader). You can download a copy of Adobe Reader here: https://get.adobe.com/reader.

Should the hardware or software requirements for using Electronic Signatures and Records change, the revised requirements will be displayed during your next logged-in session on our website and we may require that you give new consent for electronic signatures, communications and transactions based on the revised requirements. By providing us your current email address and accessing this Agreement on this website, you are confirming that you have the required hardware and software to conduct electronic transactions with Carvana.

Rev September 2021