Ram ProMaster

The ProMaster is a commercial van in the style of the Mercedes-Benz Sprinter and the Ford Transit. Like its competitors, the ProMaster is highly configurable, offering a variety of lengths, heights, and capabilities to suit almost any need, from hauling the mail (the USPS is a customer) to luxury glamping (Winnebago uses it for the Travato RV). Owners praise the ProMaster for its ability to pack tons of space into its tidy and highly maneuverable footprint. On the downside, Ram has only recently begun to outfit the van with desirable tech and safety features.

Model Image

The ProMaster is a commercial van in the style of the Mercedes-Benz Sprinter and the Ford Transit. Like its competitors, the ProMaster is highly configurable, offering a variety of lengths, heights, and capabilities to suit almost any need, from hauling the mail (the USPS is a customer) to luxury glamping (Winnebago uses it for the Travato RV). Owners praise the ProMaster for its ability to pack tons of space into its tidy and highly maneuverable footprint. On the downside, Ram has only recently begun to outfit the van with desirable tech and safety features.

Ram ProMaster Model Lineup

The Ram ProMaster is a full-size van that can be configured to carry cargo (known as the Cargo Van) or passengers (known as the Window Van). Offered in two different roof heights (standard or high) and three different wheelbase lengths (118, 136, or 159 inches), it’s the largest van available from Ram, measuring as much as four feet longer than the compact ProMaster City (reviewed separately). The ProMaster is based on the Fiat Ducato, which is built by Ram’s sister company for the European market.

Ram offers the ProMaster in three main trims, which correspond primarily to the size of the vehicle as well as its cargo-carrying abilities. The 1500 is the entry-level version. It can be fitted with either a low or a high roof and either a 118-inch or a 136-inch wheelbase. In the middle is the 2500, which comes primarily with a high roof (though a low roof is available) and offers the choice of a 136-inch or a 159-inch wheelbase. The 3500 is the largest and most capable version. It also comes primarily with a high roof and either a 136-inch or a 159-inch wheelbase; additionally, it’s available in an extended-length version that adds some 14 inches, maxing out cargo space at 463 cubic feet.

Standard features for the ProMaster are somewhat slim given its primarily commercial nature. Even the Window Van versions come with only two front seats from the factory, since Ram figures the owner will outfit additional seats as needed. Basics such as air conditioning and power windows are included; however, navigation, cruise control, and rear parking sensors are all optional. A 5.0-inch infotainment touchscreen with Bluetooth capabilities joined the options list in 2016 and then became standard in 2018. In 2021, Ram also added blind-spot warning, forward collision mitigation, and a 9.2-inch digital rearview mirror as options. In 2022, Apple CarPlay and Android Auto integration finally became available as did a wireless smartphone charger, adaptive cruise control, and lane-keeping assist.

Under the hood, the ProMaster utilizes a standard 3.6-liter V6 engine making 280 horsepower. It drives the front wheels (only) via an automatic transmission, which was upgraded from six to nine speeds in 2022. A more fuel-efficient 3.0-liter turbodiesel four-cylinder was also available as an option until the 2018 model year, when it was discontinued. No hybrid or electric versions have been offered.

Ram ProMaster Owner Reviews

Average Rating for 2015

3.7

20 verified owner reviews

Ratings Compared by Year

Top 2015 Reviews

Connie E. from NV

Verified Owner · Nov, 2016

2015 Ram ProMaster City Cargo Van

I would say that it is perfect for toting camping gear, crates of crafting supplies, and passengers which is the primary reason the vehicle was purchased. I would have preferred to buy the model with the back-up camera and blind-spot notifier. Also the navigation system would have been a good investment. But my son picked this truck.

Kevin S. from NE

Verified Owner · Sep, 2015

2015 Ram ProMaster 1500 118"" Low Roof

I was given the impression by Ram that my radio would be easily upgraded to satellite. It even shipped with a satellite antenna on the roof I'm told. Hours working through U-Connect indicated that the radio could not be upgraded/exchanged/or even replaced with a different radio. They suggested an aftermarket receiver. This is unacceptable, it should have been a reprogram/enable deal. They could add GPS (for twice what the biggest Garmin unit costs.\Some sound deadening under the cargo hold panels would be nice, some vinyl w/sound deadener on the rear wheel houses would make driving more enjoyable. A better integrated high-mount brake light and camera, and some hinge covers would improve the looks at the rear. The automated manual needs some software upgrades for the 1-2 shift and sticking in a lower gear than needed at certain times.

James W. from WV

Verified Owner · Sep, 2015

2015 Ram ProMaster 2500 159"" High Roof no Windows

3.0

Wish the options I ask for were on the vehicle I bought!

John R. from MA

Verified Owner · Sep, 2015

2015 Ram ProMaster 2500 159"" High Roof no Windows

extremely happy with this vehicle,4 cyl turbo diesel, very safe reliable careful thought and planning many extras and fun to drive even with a full load can't even feel much difference in weight

Jon H. from IL

Verified Owner · Aug, 2015

2015 Ram ProMaster 1500 136"" High Roof

4.0

Tilt steering wheel please! Eight cup holders? Really? Also, ergonomically clumsy (even dangerous) locations. The stock radio is too "smart" for what it provides. Cup holders need to be redesigned. Location of cruise control is not intuitive and interferes with finding the turn signal. Visibility and turning radius are excellent!

Richard L. from MO

Verified Owner · Jul, 2015

2015 Ram ProMaster City Cargo Van

One front seat cup holder . . . in the wrong place. Now, I have to pay to have a seat cleaned. No 110 VDC outlet, There could be more . . .

Brenda Y. from MI

Verified Owner · Jun, 2015

2015 Ram ProMaster City Cargo Van

5.0

Need more cupholders. The back end is NOT 48" as described. It only measures 47" I had to buy new dog crates because my 24" wide crates did not fit. Gas tank is too small. Speedometer display is too small.

Thomas M. from IL

Verified Owner · Jun, 2015

2015 Ram ProMaster City Cargo Van

3.0

One dome light has not worked and has not been repaired, parts are on order, brand new nav system has maps from 2013 and no system in place to update the maps. Trailer hitch sold but still not installed, almost 5 months of ownership.

Margaret L. from WA

Verified Owner · Apr, 2015

2015 Ram ProMaster 1500 136"" High Roof

The convex mirrors when pushed all the way out do not reach blind spots. Engineering should have caught this and corrected it. It's a HUGE safety issue and they are useless without being able to be used for their function. For a vehicle that drives like a bus, you'd think it would have some lumbar support and tilt wheel. Multi-position seat would be good too. There's very little I can do to be comfortable on long trips or after a long hard day. I need this vehicle for the cargo capacity so I'm stuck with what is available for the cab interior. I think that vans like this (with no side or back window) should automatically come with surround view since you can never see anything but what is displayed on the tiny little backup camera screen. Safety is obviously not a concern when designing these vehicles.

Joel T. from IA

Verified Owner · Apr, 2015

2015 Ram ProMaster 3500 159"" High Roof Extended

I purchased my vehicle believing it was 530 cut behind front seats and was told it was bigger than the Ford. I found out that was false. It is only 461 cut. No response from Chrysler. Was supposed to have full paneling, it doesn't. Plastic wire hinges on rear doors both broke first month.