How It Works
Our Protection Plans
Carvana Has You Covered
We offer a variety of coverage for your vehicle: CarvanaCare® and GAP coverage. CarvanaCare® covers your car similar to its manufacturer's warranty, covering costs should something break down. GAP coverage covers what you still owe on the car should it be totaled or stolen.
CarvanaCare®
Just because your car is used doesn't mean you can't protect it like it's new. CarvanaCare® delivers added coverage, similar to your manufacturer's warranty so you can drive knowing your brand used car has that new warranty feel.
Nationwide coverage
Our network of 10,000+ in-network repair locations offer trusted service at the best rates, which allows us to kick back those savings to you.
Peace of mind
We've got you covered with free 24/7 roadside assistance and rental coverage.
Cancel anytime
Hassle and worry free, cancel at any time and receive a prorated refund.
All plans include budget-friendly deductibles* at in-network and out-of-network repair locations.*Deductible options available at check-out. See your CarvanaCare contract for details and limitations.
Affordable options for everyone
Whether you are a first time buyer, a repair wizard, or on a strict budget, we’ve got you covered. See the full list of what is covered.
Carvanacare® Essential
Basic Mechanical Coverage
Core engine and transmission components, a.k.a the powertrain
Carvanacare® Plus
Comprehensive Coverage
Front-to-back coverage for mechanical and electrical components
Air conditioning, power steering, fuel systems and more
Carvanacare® Premier
Premium Coverage
Includes up to 3 oil changes and tire rotations for one year
Everything covered with Essential and Plus
Minor dings and dents
Tire and wheel protection
What our customers are saying
Cristian G.
Noveen S.
Gigi R.
Cristian G.
Noveen S.
Gigi R.
Testimonials reference their experience with the service contract administrator, SilverRock Inc and are sourced from them.
Gap Coverage
Life happens. And it never happens at a convenient time. That's why GAP coverage exists. Should you find your car totaled or stolen, GAP helps cover the difference that is still owed on your old ride. Now that's what we'd call a plan that has your back.
Example
If You Owed on Your Vehicle
$15,000
Insurance Payout
$12,000
Amount Owed (GAP)
$3,000
GAP coverage protects you from the amount still owed.
This GAP payment example is for illustration purposes only. Refer to your GAP Addendum for complete details of what will or won't be covered in the event of a total loss.
Insurance Payout
$12,000
Amount Owed (GAP)
$3,000
GAP coverage protects you from the amount still owed.
Multiple Layers of Protection
Comes Standard
150 Point Inspection
Comes Standard
100-Day Limited Warranty
Comes Standard
7-Day Money Back Guarantee
Optional
CarvanaCare®
Optional
GAP coverage
Comes Standard
150 Point Inspection
We put each vehicle through a 150‑point inspection so that you can be 100% confident in the quality and safety of your vehicle.
Comes Standard
100-Day Limited Warranty
Every vehicle comes with a complimentary Limited Warranty from Carvana that is valid for 100 days or 4,189 miles from the time of your purchase, whichever comes first.
Comes Standard
7-Day Money Back Guarantee
Because it takes more than 15 minutes to make a $20,000 decision on your next car, every Carvana car comes with a 7-day money back guarantee.
Optional
CarvanaCare®
You'll need a little more protection once your 100-day warranty and manufacturer's warranty is over. Consider CarvanaCare® to extend your peace of mind!
Optional
GAP coverage
This will cover the difference, in the event of a total loss, between what you owe on the car and what it's worth in an insurance company's eyes.
All vehicles come with a 7-Day Moneyback Guarantee. Plus, all used cars come with a 100-day or 4,189 mile limited warranty valid from the day you purchase your vehicle. On top of that, many Carvana cars are still covered under the original manufacturer's warranty.
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