Used Volkswagen Standard Range Plus

Great experience! Found exactly what I wanted, great price and great customer service. A couple of small glitches were worked out quickly and easily. The car is immaculate, looks brand new. Love it!

I got my car delivered yesterday and I am absolutely in love!!! This has been the easiest car buying process of my life by far!!!

Huge selection and very good prices. The process was new to me but they made it simple and were there every step of the way. Car is great and I'll be back again!

I heard about Carvana from a coworker. Went online and searched for the type of car we were looking for. Search is easy and there are lots of customizable filters to find exactly the car you want. From there, the process couldn't be simpler. All the way up to delivery, the Carvana team makes it easy. No pressure, fair prices, no hidden fees, just excellent service.

Other than the really terrific Carvana website and the helpful & knowledgeable Carvana telephone staff my first face-to-face contact with Carvana was the afternoon that the unwashed delivery truck arrived with my new dirty car. It was a disappointing experience. Even though the driver came bearing gifts, my displeasure at seeing how poorly the car had been "detailed" was greater than any delight I may have received from the gifts. The website talks about the cost that Carvana bears to detail each car. With the exception of the terrific appearance of the engine bay I found dirty windows, dirty hard plastic interior surfaces and dirty mats and carpet. I can't decide if Carvana employees "planted" the disgustingly scented air fresheners under the front seats or if the "detailers" just missed them when they "detailed" the interior. It appeared that the car had gotten a local $12 carwash instead of a detail job. The price on the car was very fair. Completing my order on the website was painless and fast. Carvana telephone staff are top-notch and I have already recommended the company to many acquaintances with the caveat that the car may arrive in unclean and smelly condition. Obviously not all Carvana employees are car people

I never knew buying a car could be this easy! I was worried about purchasing a car before being able to actually look at the car but carvana made everything easy and was always available to answer any of my questions. Everyone I interacted with at carvana from customer service to the person who delivered my car was excellent and helpful. I absolutely love my new car and I'm so happy I decided to try carvana. I would recommend carvana to all my family and friends and I would definitely purchase another car from carvana.

After hearing so many positive things from people about their car buying experience from Carvana, my wife and I decided to check them out for ourselves. We were so shocked about how quick and easy the process was considering the last vehicle we purchased we spent over 5 hours at the dealership! I love how easy it was to upload the necessary documents and be done. I used a trade in and was satisfied with the amount offered for it. It was a neat experience to watch the Carvana truck pull up with our new car on it. The guy delivering the car was nice and friendly and showed up a little early after calling to let me know. Another great thing is that extra and higher payments to your account actually go towards your principal. After all that goodness, I did experience some annoyances. We received rain for multiple days after having the car. We noticed that the windshield wipers leave a large steak on the driver side making it hard to see out. They need to be replaced. While driving, the low tire pressure light went off. After checking the tire pressure, it's not low according to the chart on the car but the light has yet to go off. I know it's a used car but one would hope not to experience those things the first week of getting it considering the 150 point inspection. Would I recommend Carvana to anyone? Absolutely, but I would also strongly encourage them to check the car from top to bottom just to ensure everything is okay.

I am right now in the 7-day "check and decide" period but, up to this point, this has been an outstanding buying experience. It is clear to me that Carvana is placing a very heavy emphasis on customer service and a clean and hassle-free buying experience. Well done, I will refer many to Carvana.

Amazing experience! Carvana's website made shopping for a car a complete breeze. The 360 degree photos of the cars are light years ahead of traditional dealership stock image photos. Their call center staff answered all of my questions AND they were pleasant! There were no hidden fees or prep costs added to the purchase as well. Plus the car cost less than any local sellers. I will be recommending Carvana to everyone I know. A++++++++++

I am a person that loves the ease of buying things. This has been the best car buying experience of my life. No salesman hassles, no backroom meeting with the finance guy to see if he approves you and broken promises. What you see is what you get. I will never buy a car any other way except Carvana.com