Ran across an ad for Carvana while watching TV. Just started idly looking at cars, since I would be in the market for one soon anyway.. Knew roughly what I wanted, so just started with Toyota Rav4's.. The prices ended up being less than I paid at a dealer for my last one (which lasted almost 10 yrs). Filled out the financing paperwork, and before I knew it, I'd bought a car that was to be delivered the following Thursday. Made up a couple questions to "test" the customer service, and was more than delighted. The lady that helped me was a dream, answered all of my questions, and even some I didn't think to ask. The guy that called to tell me he was delivering my car was well within the timeframe I was given (despite Chicago traffic). Very pleasant, quick, and efficient. In the end, I got exactly the car I wanted, for less than I expected to pay, and delivered right to my front door. The price I got for my trade-in was pretty fair, as well. Highly recommended - I'd do it all over again. (And did - a week later, my husband purchased his car through Carvana).
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