Used Toyota 4Runner with Manual

I bought a 2014 4-Runner sight unseen and you'd never know it. The website shows every single detail about the vehicle inside & out and even included the car facts. What a great way to do business.

the online photos did not highlight all of the scratches and cosmetic imperfections on the inside. the car was full of sand? so the sales guy gave me a gift card for $25 to get it detailed again. the outside of the car was as described and appears to be in great shape. however i wish the online depiction of the inside imperfections had been more honest. i called the customer service line after having the car a few hours to let them know - i live 5 hours away so bringing the car back within the time frame and under the allotted mileage would be quite a challenge for me so i am just going to keep the car.

From the initial phone call to the delivery of my vehicle it was a great experience. Carvana prepared my quote upfront and NOT looted by hidden fees. The delivery of my vehicle was ON TIME and representatives was helpful and friendly. The friendly gentleman (Shawn) that brought the car on the Carvana flatbed truck was professional, knowledge and best of all ON TIME! I can say this will be my choice in car buying moving forward!! It definitely did NOT suck and I really liked it!

The entire process was easy and reassuring. Vehicle was as described and perfect!!!!!

Bought a 14 4Runner and was excited about how simple the process was. The site showed me the couple of dings the suv has and all the features. The process was seamless and actually kind of fun. The only complaint I have is that the site and delivery guys told me the car hadn't been in an accident. However, when I received the suv I had a mechanic look at it and he showed me that, it in fact had been in one. The rear bumper was misaligned and there was visible silicone attaching the rear bumper to the left quarter and left tail lamp. Now the only thing I'm struggling with is if I'm going to keep it before the 7 day test drive is up.

It is good service. Personally thank Erica, Ashley, David.

This made car buying so easy for me. I would definitely use Carvana again!

This is by far the best experience I have ever had buying a car. Great price, great service, good people. I'm a customer for life

I am still in the test driving period of the experience, but everything up to this point has been the most wonderful buying experience one could hope for. I was very skeptical of buying a car online, but not anymore. Carvana not only delivered the vehicle with professionalism, but they also threw in $50 in gift cards just for being late for the scheduled delivery! How great is that?!!! Will never go back to the dealer.

The whole process of viewing, inspecting, researching history, purchasing and finally picking the vehicle up was straight-forward, thorough and easily understood, especially with the assistance of your friendly staff. Your prices are competitive and I appreciated the follow-up by your staff after the purchase.