Tesla Model 3 Standard Range Plus with Smart Cruise Control Reviews
5.0 OUT OF 5 (1 Reviews)
MAR 8, 2019
2018 Tesla Model 3
West Palm Beach, FL
I had researched buying a Tesla Model 3 for about 4 months prior to actually getting one. When I stumbled onto Carvana on the internet, I was surprised to find that they sold used 2018 Model 3's. The prices were thousands of dollars less than what a brand new trim of that model would be with the exact same options. In most cases, the mileage was very low; they are used cars after all.
I then researched the buying experience from Carvana. I read and looked at YouTube videos from customer experiences, just to make sure Carvana was the right choice for me. Everything I saw and read lead me to believe they provide amazing service.
Well I took the plunge, and I can tell you that those testimonies were 100% accurate. It was the best car buying experience I have ever had. No hassle, No hustle, No scams. Every person I communicated with online and on the phone bent over backwards to assist me with every question I had for them. Super customer service oriented individuals on their team. This even extended to the delivery driver who dropped off my Model 3. His name was Alex, and he told me to take my time inspecting the vehicle because Carvana wanted me to make sure that they met all my expectations and criteria on the car based on what I chose on their website. I even had 6 days after that day to return it, no questions asked with a full refund! Mind blown!
Needless to say, I kept the car and I am over the moon with their service. I highly recommend Carvana over any other so-called car dealer. This is the future of car buying.