Used Orange cars

I was nervous to purchase a car online, because 1. I do not know anyone who has done it, 2. you purchase it sight unseen, 3. who knows if ya'll are telling the truth. Well I've got to say that all of my fears went away when I set my sights on a 2014 Prius C Three - in bright orange. I knew I loved Habanero before I met him. I was willing to take a chance on the experience because of the perceived convenience and the fact that I found my perfect car on your website. Well ya'll blew me away. Navigating the purchase process was fairly simple, and phone lines to customer service reps was always an option. No wait times. Ever. The phone was always picked up by a real person. I knew I couldn't get all of the cash I needed transferred to a bank account in my name overnight, so Steve and Carly were able to secure me an additional 72 hours to figure everything out. THEN when my license was checked, I received notification that my license was suspended. Active suspension began at 5:09 pm on 3/31 - Carvana told me by 5:21 pm. I won't get into details why it was suspended (cough, ex-boyfriend, cough) BUT this would never have been brought to my attention in different circumstances. Steve worked with me to extend my hold on the car even longer - securing me the same delivery date, which was essential because I was selling my car back the following day to VW - diesel scandal grr :(. Then came delivery day. I got a ring from T.J. on his way over, citing the exact time he would be at my house. Let me just say he was SUPER. Knowledgeably, kind, patient, and genuinely enthusiastic to be at his job (who wouldn't be, he's like Santa Claus delivering car presents). The car's profile was accurate (thus far) and I find that Carvana was very honest and easy to work with in general. I would 100% recommend this service again.

I have been so pleased with Carvana - from their customer service to their actual product. I had an accident about a month ago, and was really stressing about buying a new car. I was on a time crunch because the insurance company would only cover my rental for 30 days. I didn't want to just settle on a vehicle, either - I had to have my dream car, a Toyota Rav4 LE in the Hot Lava orange color. The pressure was on, and I scoured the internet and called just about every dealership (locally AND nationwide) looking for my dream car. Every time I would think it was a done deal, something would go wrong; it was the wrong color, it was already sold, the monthly payments were too high. But I shopped on Carvana and found the perfect vehicle - in an XLE instead of just an LE, so it had upgraded features! The price was perfect and the monthly payments are much more reasonable. The customer service was outstanding, as they walked me through every step of the process and checked in with me to make sure everything was good to go. They even accepted screenshots via email of my necessary documents, so I didn't have to worry about postage. The car arrived early to my house, looking shiny and new, and with a full tank of gas! I am so pleased with the whole Carvana buying process. I will definitely recommend to my friends and family.

I was happy to drive my orange 2005 Sunfire into the ground until my mother's car gave up the ghost. We'd sunk several grand into her vehicle over the years and we weren't about to pick up the tab for another money pit. We decided to gift her my Sunfire and spend more on an upgrade for myself. We tossed around the idea of shopping Carvana. Sure, it sounded like a gimmick, but I'm a sucker for novelty and who WOULDN'T wanna get a car from a giant vending machine? After a month of searching online and on the ground, we pulled the trigger on a white 2013 ILX through Carvana, which offered the best price we'd seen on that particular model and package. The AutoCheck on file looked great and Carvana even offered up the Carfax when we asked but we ran the VIN through additional checks (NICB, NHTSA, NMVTIS) to be safe. There was a bit of lag time as we reserved the vehicle before it was "available" and when it was ready Carvana needed extra time to address the Takata airbag recall. The company's commitment to selling me a safe vehicle gave me peace of mind and made me even more excited to buy from Carvana. Even so, Carvana moved fast and the process couldn't have been easier. We reserved the car online March 23rd, dealt with contracts and money over the phone March 30th, and set a vending machine appointment in Nashville, where we live, for April 1st. Thanks to a kind redditor (you da best /u/catpancakes!) I had a $500 off referral code that a rep happily applied during my first phone call. All told, everything was handled over five calls, including a follow-up on the final day of my test drive. We showed up at 6:00pm and were out the door by 6:30pm, even though my appointment wasn't until 7:00pm. The Carvana rep just took a few signatures, handed me the token and swag bag, and stood by as my personal car-buying cheerleader. The vending machine is just as amazing as you'd imagine, and they even let me keep the coin! Down to the nitty gritty. We dropped the car off with a trusted mechanic for due diligence. He confirmed that Carvana had replaced the air bags, rear tires, and brakes. The front tires will need to be replaced in the coming months and a cabin light was out, but the car was regularly maintained and remains in great shape. There were no additional imperfections outside of what was noted in our virtual preview and I totally would've missed those anyway if Carvana hadn't pointed them out. As a reminder, the 7-day trial period starts the day you pick up your vehicle, so you essentially have 6 full days to drive around. Carvana called on the final day of my trial about two hours before the deadline to check in, remind me of the deadline, address any questions or concerns, and ask me to take a survey and write a review. Honestly, I was IN LOVE and had NO intention of returning it after our mechanic gave us the thumbs up on day one. The running joke is I traded my pumpkin for Cinderella's carriage thanks to Carvana magic. My husband called our experience a surgical car-shopping strike, and I'm inclined to agree. It was wonderful abandoning the chaos and confusion of big ticket buying and being empowered to focus on the FUN. TL;DR I'm thrilled with Carvana AND my new car. 10/10 totally recommend!

I went through the purchase process and was pretty smooth, though some of the verification seemed challenging (sending data twice). It was a good transaction. However, a few things need/should be improved on. 1. The color of the vehicle didn't quite match on the web vs. in real life. I thought it was orange, but actually looked more school bus. Not a problem for me but for those more color discerning, color imagery may need to be improved if possible. (I've done web work so understand the challenge. 2. The employee that provided the vehicle got lost and could not provide me a real location, (wind up at a fast food restaurant). So was about 30 minutes late. Employee was not dressed what I would consider professional, especially for delivering a automobile. Wearing shorts and shirt with no id badge, and considering the safety aspects of unloading a vehicle from a flat bed tow truck. Employee should have a shirt that is labeled Carvana, an id badge and work type apparel. 3. I was told through the process there would be a 1 hour "test drive" period to accept the vehicle along with the 7 days. Employee did not seem to be interested in that, therefore I had to take my own test drive but without employee there. Thankfully the vehicle was in great shape. But, should be more communicated, will there be or not a 1 hour test drive prior to acceptance? 4. As I mentioned the employee was lost. However, the employee did not call me until almost 6:30. Would have preferred a quicker (I'm late). 5. Upon turning on the vehicle, it says that the oil needed to be changed. I understand the reset process can be different, but I would that done. There should be some verification that service was completed for peace of mind. Beyond these challenges, I've been impressed with the vehicle and service which reminds of a defunct dealership (actually two, one a Saturn store and the other a Chevy dealership. Obviously this could be a "killer app". I like what I see. Hopefully we'll see this move forward as the new way and beat places like Car Max. Suggestions: A carvana mobile app. A step by step alert in terms of the process of purchasing, to delivery. Sell Motorcycles (?)

I just bought my second car from Carvana. This is a 2013 Mercedes Benz C250 with 46k miles and in perfect condition. Carvana sources terrific cars and then delivers them in perfect condition with outstanding service. Thomas in the company's Orange Park, Florida office has been my on the ground contact and has done an amazing job..... twice! My first purchase was in July 2016 when I bought a minivan from Carvana while living in Shanghai, China. I flew into Jacksonville, Florida and had the car delivered at the hotel that next morning. It was perfect service, and the minor issues that arose afterwards were taken care of flawlessly and without hesitation. I will definitely use Carvana for my future purchases. I have recommended the service to my friends and I will again in the future.

The right side of the cars been repainted poorly I might add. You can see the sand marks and the paint is really orange peeled, the headliner is full of stains and smells like mildew. The speaker in front is blown the turbo intake tube blew off a week into owning it I noted all the details in the delivery haven't heard from any representative regarding this at all.