Used 2009-2011 Nissan Armada

Process was smooth. Good SUV deal. Much easier than dealing with salesmen. BUT, mileage was off by 1,000 by the time they delivered it to me

I really want to give a great review b/c of the ease of purchase & the great customer service. I commend Carvana for that! I also LOVE the car! However, I picked up the car on Wed. & on Thurs. the air conditioning stopped working. On Fri. a mechanic told me the small fan was not spinning. A Carvana customer advocate told me to take it to Nissan and the warranty would cover it. I took it to Nissan on Sat & they said they could not have the car ready until Mon, which would be 2 days off of my test drive. This inconvenience is unacceptable & I wish Carvana would've caught the issue before I picked up the car. Also, I caught imperfections that weren't shown on the 360, and I have no clue what to do about those. The right door armrest is coming apart (needs to be glued or something) and there is an antenna that is disconnected on the left side 3rd row window. I've called Carvana and they have continued to offer the option to trade for another car. The problem is, what does the customer do when there is no car comparable in style, color, price, payment? What if there is no other car I like? Right now, I'm on the 4th day of a test drive, yet I have no car to drive today or tomorrow. I am losing 2 days off of my 7 day test drive all because of an issue that shouldn't have existed.

Everyone during the entire process were so helpful. From the person who helped with my trade-in all the way to the delivery. I couldn't be more pleased. I will definitely be using Carvana again to purchase my next vehicle. I have already recommended them to several friends.

You all have excellent customer service please keep up the good work and your delivery team was great to

I had a Nissan 2015 Armada SUV in mind, and Carvana allowed to see the vehicle in detail with a 360 degree view and good info about all the vehicle's features and any damage, along with the Carfax info I was able to buy with confidence.

Shopping and delivery process is awesome. Second vehicle we have purchased from Carvana in last 10 months. Alittle disappointed in cleanliness and mismatch tires. In the first vehicle we purchased in was showroom spotless with new tires and looked like it just rolled off the assembly line. My Armada was not very clean. White stuff was on bumper and door jams (possible wax residue). Other than that a love the quality and ride of my new SUV.

Such a easy car buying process with no hassle of the dealership! Seriously so easy and quick! Anytime I had a question it was answered with ease.

Buying a car through Carvana was so easy. We unexpectedly had to get a new car, but we did not have time to go and look for one. Carvana made it easy and quick to find the exact car we wanted.

I searched and purchased from the comfort of my sofa

I traded my 2013 Jeep in for a 2017 Armada. The whole process was simple easy to follow and saved time by not driving around to varios dealers looking for the right fit or hassling over prices with a dealer chain of sales stAff