I originally was to pick up my 2012 Mercedes Benz C 250 on 2/4/2016 but when the Carvana team did their final inspection they found the drivers side window was not rolling down. It took about a week to fix, but Carvana ensured I wasn't out of a vehicle by providing me a rental for the entire time and all I had to do was put a $50 deposit down and that was it. So they rescheduled to drop off the vehicle on 2/15 and I received a call from Jenny that she was loading the vehicle and would be here in 45 minutes. OMG how surprised was I when I saw Jenny by herself handling the tow truck, girl power at its best!! She clearly explained everything, she went over all documents and we were done in 15 minutes. This was one of the best car buying experiences I have ever had! Any one searching for a car I tell them try Carvana! Thank you so much for a awesome car buying experience and I absolutely love the vehicle! Most used cars have very high mileage and are old, none of the such existed with Carvana. I had been searching for almost 2 years and all the cars on the site are like almost new! You can search for exactly what you want without having to walk around a huge car lot, no salespeople there asking you 150 questions or pressuring you! Thank you Carvana for an excellent car buying experience and making another customer satisfied!
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