Used Kia K900 with Manual

I found out about Carvana when my next door neighbor had her first car delivered. Immediately sat down at my computer and tried it out. From start to finish it was so easy. But then I got suspicious. Its so easy it must not be a good bargain. So I compared the costs to local used car dealers. Nope, Carvana was right on par, if not less. So then I figured they must get you with the financing. Wrong again! Very competitive. But then it hit me. Its the trade. That's where its gonna hurt. Carvana gave me $2000 MORE than anyone local would. I'll never buy another car from anywhere else. Thanks Carvana!

We were watching TV one evening and my wife said, "I think I found your car." We reviewed all of the details and looked at all of the pictures. We reviewed the features and we started the purchase process that night. Carvana offered financing but we brought 3rd party financing and Carvana was great. Carvana scheduled a 3 way call with our bank to validate funds, and then scheduled the delivery. Lydia brought the car out to our house on the Carvana truck. She unloaded car, verified my drivers license, reviewed my insurance card, and then let us take if for a spin. When we returned from our test drive, Lydia had all the paperwork ready. We signed a few documents and in 15 min. the car was parked in our driveway. The car has a few blemishes that were not annotated in the ad. Carvana is working with us to get those issues addressed and they apologized for the errors.

I did not know what to expect because the process was so foreign. I will likely never buy another car any other way. I highly recommend Carvana!

When the car was delivered I had several issues that I pointed out to the person delivering the car.(he was very pleasant and told me he would report the issues: which he did). I pointed out the car would vibrate at speeds above 55/60 miles per hour; there was more cosmetic damage than the photos showed; two manuals were missing; and the tires showed more wear than I expected. The Carvana response came via e mail. The e mail said that the car met their standards and pointed out I was buying a used car and should expect some imperfections even though they weren't in the photos. The same was said about the issues about the tires. They met Carvana standards. I responded Via e mail their answer was not satisfactory. They responded restating their position. I responded to have a supervisor call me. No one called so I emailed again and two days after the 7 day evaluation period they e mailed me that they did not call to respond to emails and I should call them.