Used cars in New York, NY
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cars in New York, NY Reviews
OVERALL RATING
4.4 OUT OF 5 (10000 Reviews)
- Rachel B.MAY 19, 20222009 Mazda MX-5 MiataReading, PAThe whole process was rather painless to purchase the car and receive it within a few days. The car drives great. My only issue is, after having the car for a month I received a New York/New Jersey toll bill. It seems my temp license plate was somehow duplicated and I was being charged for tolls from before I even looked at purchasing a car from Carvana.Read More4.5 OUT OF 5
- Victor C.MAY 11, 20222016 Subaru ImprezaNew York, NYNo haggling. No high pressure sales. I put in the price I wanted to pay, the style of car I wanted, and I got lots of options. Brought it right to my door, and I didn't have to set foot in the DMV. Loved it.Read More5.0 OUT OF 5
- Carla L.APR 4, 20222019 Nissan SentraNew York, NYThe entire price was stress free from beginning to end.Read More5.0 OUT OF 5
- Yvette A.APR 23, 20222013 Honda CivicWest New York, NJIt was very easy hands free and the best part is they deliver right to your front door!!!Read More5.0 OUT OF 5
- Petra M.MAR 17, 20222015 Honda FitNew York, NYOverall we had a great experience with Carvana. We were all too happy to avoid the "car lot" and salesperson wheeling and dealing. I am glad we started the process a month before we needed the car, though, because there were a few delays with the delivery. Other than that, it was pretty seamless. Got the title in the mail about a month after the car itself came!Read More4.8 OUT OF 5
- Timothy O.JUL 1, 20222016 Jeep CherokeeHingham, MAI have never used an online car buying service. The selection and credit process was simple. The delivery person was on time and professional. After driving the car the first few times, I had to bring it to a repair shop. There was noticeable shaking while braking (at all speeds). The shop assessed that my new purchase needed 4 new rotors and brake pads. Additionally, the repair shop had to deal with Silver Rock insurance on every aspect/approval of work done. The car was in the shop for over two days during my 7 day return window. To say I was frustrated would be an understatement. I guess I assumed an inspection of the vehicle prior to sale would have caught this obvious defect. Otherwise, I would still shop Carvana going forward but would suggest an immediate inspection upon receipt, regardless of initial delivery.Read More4.0 OUT OF 5
- Cesar P.FEB 4, 20222019 Honda FitNew York, NYOver all experience was simple but the lack of knowledge from some of the representatives via phone was frustrating. I got different answers from different people about the same things. It got to the point where I asked to speak to a supervisor where I was told that one would call me. That happened on 2 occasions but no one ever called me. I had a question about my registration. I wanted to transfer my plates from my trade in onto my new car. Multiple representatives told me I DIDN'T need to feel out the MV82 form. That wasn't the case at all. In the end that last person I spoke to was able to look up what ever information I needed and I was able to transfer my plates. It's just hard to to understand why the representatives don't know about registration. You walk into a dealership everything is taking care of there everyone knows what there doing I felt like this wasn't the case. At the end of the day I got my car and I was happy.Read More3.7 OUT OF 5
- Ramona T.JAN 9, 20222021 Mitsubishi Mirage G4New York, NYDespite being somewhat technologically challenged, the representatives I spoke to were very helpful getting me through this process.Read More4.5 OUT OF 5
- Angel M.DEC 25, 20212015 Mercedes-Benz GL-ClassNew York, NYSmooth transition, and stress-free, website very informative. This is my second car from Carvana, I trade in-my first with them and the process was very smooth. They bring the new one and take away the old one. no questions ask.Read More5.0 OUT OF 5
- Adam Michael S.APR 24, 20222017 Hyundai Sonata HybridLake Wales, FLWe were looking for a used car, and as a millennial we were really dreading trying the car-buying process. Either we take a gamble on something from Craigslist, or face the stress and intimidation of buying at a dealership. But Carvana was a revelation, in that we could buy a used car online the same way we have become used to buying everything else. Choosing a car and getting pre-approved for financing were simple and straightforward, and once we ordered the car everything was transparent, easy, and with the minimum of hassle. We felt taken care of and the process was fantastic. Definitely recommend.Read More4.8 OUT OF 5
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