I found Carvana by seeing the vending machine off the interstate. I was curious so, I looked into it. We needed a car, and it was so easy to search for exactly what I wanted. I picked it what I wanted, had plenty of resources to make a confident decision to purchase the car. I knew exactly what I was getting, and it was so easy!
Customer service stayed in contact with me all week with updates on my car and the delivery and everything they needed to make sure my delivery went smoothly.
On the day of delivery, the driver called and let me know he was on the way, and he then called when he was 10 minutes out. It was so courteous. The driver was very thorough and cautious when he unloaded the car, and took time to explain all of the policies to us.
The customer service from this company is incredible. When we got the car, it had a bag full of goodies. The car was spotless, and clearly freshly detailed. It had a full tank of gas which was a nice touch. The car drives like a dream.
We genuinely feel we got the best value for our money, and we were able to completely skip the dealership where they would of overcharged for sure. Thank you, Carvana, for this amazing experience! We will be back when it is time for another car.
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