For me, Carvana has challenged the old adage, "If it seems too good to be true, it probably is." I was apprehensive buying a car on-line. I read all of their promises and seriously thought about braving the car dealership again. It just looked too easy. But, I took a chance; keeping a copy of all of the promises made in their advertisements. The words, "False Advertising" kept running through my mind. To my amazement, THEY KEPT ALL OF THEIR PROMISES. Not only that, but they exceeded them! The vehicle arrived as scheduled. The deliveryman (not a salesman) was extremely polite and helpful. His only fault was not knowing all of the ins and outs of the vehicle's electronics. But, I suppose that comes from dealing in so many different kinds of cars. Anyway, it's nothing I can't figure out with the owner's manual and YouTube. The vehicle is wonderful. The 7 Day "Test Own" is a fantastic safety net. I took the vehicle to a dealership for a multi-point inspection at my own expense. The vehicle got a clean bill-of-health. In fact, the serviceman said the car had been taken very good care of.
Carvana Team: Thank you for a job exceedingly well done. I will buy from you again and refer my friends and family to you as well. I can't see myself ever going back to a dealership for anything but regular service.
Jared D. (2013 GMC Acadia)
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