I must have visited over 15 dealerships and test drove over 20 vehicles. Then I found my 2014 Ford Fiesta ST on Carvana.com. I had never thought of purchasing a vehicle online, site unseen so I decided to call and talk to a salesperson. I am so glad I did. Each of every person I had contact with during this process was very well trained. The fear of purchasing online a vehicle was completed erased by the transparency and process. I asked for a Car fax and they emailed me one without delay. If I had a question they could not answer right away, they called me back with the answer as soon as they had the answer. I lived just outside the 100 miles,so I drove and had my car delivered to me at predetermined point. The day before I was going to take delivery, a salesman from a Ford dealer called and tried to offer me a better deal. I emailed him a copy of the purchase agreement. He called me back and told me they looked at the car I was buying on Carvana.com and confirmed that he could NOT beat the deal I got from Carvana. The delivery was excellent and saved me a long drive to Atlanta (very cool service). They even threw in a goody bag with a t shirt, mints (which I have run out of ;o( and a cup! The seven day test and if you do not like it drive sealed the deal. I love my new ride. I work at a fire department and have recommended Carvana to all the firefighters I work with.
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