I was laying in bed with my kids watching cartoons....and at the same time buying and financing a car. The whole process took less than 5 minutes. I loved that you could make adjustments to terms and down payments and watch the payments adjust, made decision making a breeze.
I did have two issues, it came and had not been detailed. There was a lot of dirt and dust in all the vents along with the previous owners Starbucks garbage under the seats. The other issue was the keys. I only received one and it was the main key. This car was supposed to have a valet key to lock the glove box and that goes in the door, however it was not provided to me. I have sent an email about it, however it is to early to tell if there will be a response.
I would definitely go this route again and recommend to a friend. As a single working mom, I do not have hours to spend in a dealership while they go back and forth from the room they sit you in to the finance office playing dealership games.
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4.3 OUT OF 5
Patrick M.
AUG 28, 2017
2014 MINI Convertible
Newport, KY
This was the easiest car purchase I have ever done, and the most pleasent.
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4.8 OUT OF 5
Amanda D.
JAN 5, 2019
2014 MINI Convertible
Tonkawa, OK
I do have a few things that I wish was a little different but overall the process was awesome. It was a little frustrating that I could not put a hold on a vehicle without giving a little more information. I do get why it was done that was but I wish there was something listed (at least on the mobile version) about the amount of time that you can put a hold on a vehicle with the proper information provided.
I also found it a little frustrating how I had to add the car to my insurance policy prior to pick up. I have State Farm and I am covered in any vehicle I drive for up to 10 days. So the fact that I had to add it to my policy before I even drove it for the first time was annoying.
The check engine light came on during my free return period which scared me. Come to find out that the gas cap was not properly tightened before given to me. I ended having to pay to fix this out of pocket.
But other than those small hiccups the process was amazing. I truly felt like I was treated like a princess. I had a giant bow on the hood when I picked it up. ❤️❤️❤️ And candies and lotions stocked in side.
The girl who dropped off my car was amazing. I felt safe and under no pressure at all. This will be the new way my husband and I will be buying cars now!
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4.3 OUT OF 5
Stephenson L.
DEC 31, 2018
2015 MINI Convertible
San Diego, CA
Selecting and buying a car from Carvana was probably the smoothest and easiest vehicle purchase I have ever experienced. True, there is no negotiation, but the prices were pretty competitive, and I didn't have to worry about going through the whole process at a dealership. Plus, at the end, the vehicle was delivered right to my home, which was a huge plus. Finally, buying vehicles sight unseen and drive undriven can be worrying. The 7-Day test own period is definitely a big advantage as well. I can honestly say I don't have any major complaints about Carvana; it was a great experience! Thank you!
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4.8 OUT OF 5
Christopher H.
MAY 18, 2016
2012 MINI Cooper Convertible
The Villages, FL
It was so easy!
Pick your car, delivery right on time. The car was exactly as advertised.
Completely detailed!
It was so fun...I almost bought another car just to do it again!
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5.0 OUT OF 5
Cheryl S.
JAN 9, 2015
2013 Chrysler 200 Convertible
Winder, GA
This has been the best car buying experience I have ever had!! I felt like I was the primary concern and not the sale. Everyone has been courteous, helpful and the agent from the first moment went above and beyond to make sure that we were happy with the car and the experience.
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5.0 OUT OF 5
Roderick B.
JAN 18, 2016
2012 INFINITI G37 Convertible
Dallas, TX
I am so pleased with Carvana, that I will sing its praises to one and all. No more car lots!!! Quite frankly, I was astonished at the ease of the process. This experience was the internet fulfilling its promise.
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5.0 OUT OF 5
Kashante J.
JAN 18, 2018
2011 INFINITI G37 Convertible
Buford, GA
I bought this car a few days ago, the vehicle ran well, passed all expectations and inspections, very affordable, easy financing, was delivered clean and filled with gas, customer service was excellent, my time was valued , easiest car buying experience I've ever had!!!
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5.0 OUT OF 5
Taufeeq N.
JAN 13, 2017
2013 INFINITI G37 Convertible
Alexandria, VA
My wife and I purchase the Infiniti G37 convertible and we love it. What an amazing car!!
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5.0 OUT OF 5
Steven B.
JUN 17, 2016
2013 INFINITI G37 Convertible
Bedford, TX
Love my Infinity G37. It rides so smoothly. The purchase process with Carvana made it so simple. I filled out some paperwork online and after a few easy phone calls, my car was delivered to my driveway!! Painless and easy!!!