Used 2009-2011 Cadillac CTS

I received my 2011 Cadillac CTS 2 days ago! I am in Love with my car for the first time ever! The buying experience was the easiest I have ever delt with and ALL the Customer Service Representatives were wonderful. My Husband and I are definitely coming back for our next purchase!!

It has been just over a week since I have purchased my car from Carvana and I couldn't be more complimentary of the process. The folks in customer service were more than knowledgeable about their cars, processes and procedures throughout the entire experience. The website made it VERY easy to find the 'perfect' car for me and my family. There are not enough words to express how EASY they make their experience.

After spending an exhausting day of walking car lots in Greenville, SC, and getting "worked" by car dealers, I had the good fortune of finding my new car on Carvana.com. The car looked great in pictures, the price was excellent, and they offered to deliver it to my door, saving me a long ride to Atlanta. They also offered a generous price on my trade-in Ford. I kept thinking that there must be a catch… but there wasn't. The company is unreal! I can't recommend them highly enough.

Smooth process, no surprises.  Carvana bends over backwards to make sure clients are pleased.  I definitely recommend them.

My experience with Carvana was excellent. Even during chat sessions or a call to a live agent, they were courteous, prompt and had the right information. Very cordial and professional. I would not hesitate to buy my next vehicle from them as well.

This was the best car buying experience ever. Simple, fast, and a great selection of cars. Customer service was easy to reach and very helpful. I am spoiled, no more dealerships for me, this is the ONLY way to buy a car!

I purchased my Cadillac CTS a month ago and I must say so far it has been perfect for me. But more importantly the process of purchasing this car after my previous CTS was totaled was pain and worry free. I absolutely detest car dealerships and the car buying process! And to be able to forego that process was a blessing to me. I selected my car online, it was delivered on time by a wonderful young lady named Ashley. She followed up as promised, after the delivery of the car, and sent me a nice thank you note. I had my mechanic take a look at the car, he was pleased with my selection and the condition of the vehicle. My tags arrived so quickly, I was impressed!! This was indeed a great car purchase experience!

The website is easy to use. Many cars to choose from. Associates were helpful.

I'm totally satisfied with my purchase in every way and there service is excellent. I will use Carvana for my next pre-owned car.

I bought the vehicle yesterday and had the pleasure of using the Vending Machine in Nashville. Although that was not the original plan for delivery, I was glad to use the novelty system when the contact person called the night before to see if it was possible rather than the door delivery. Meeting several employees there it was obvious of their commitment to the service provided as well as customers of Carvana.