Used BMW X3 with Manual

Even best used cars are not perfect but Carvana tries every possible way to say "YES" in trying to make customer happy. My advice: pick a few models, test drive them at local dealers to confirm you like a certain model, then pick the best representative one from Carvana. Don't like it? return it within 7 days. We did and it is NO Problem. We now have 2 Carvanas in our garage. VERY HAPPY.

There are multiple issues that I have noticed since purchasing my vehicle a month ago. Carvana listing was inaccurate (wheel size, tire size, interior color were all incorrect). This is a big deal when you're making a major purchase online. Not sure what they check during their 150 point inspection, but my vehicle was overdue for routine maintenance and had to have an oil change. Luckily it is still under factory warranty and the oil change was covered. While I was at the local dealer having the oil changed, I was informed that my tires are not run flats, which are standard on this model. Problematic since the car has no spare or a flat repair kit. I bought my car in Atlanta, and flew 500 miles to pick up my new car. Carvana reimburses $200 toward your flight, which of course doesn't cover the cost of a coach airline ticket, but I did receive it at the time of purchase so at least I didn't have to wait for reimbursement. The website states that they will "arrange white glove transportation to pick you up at the airport and take you to our state-of-the-art Car Vending Machine" in Atlanta or Nashville. There is no vending machine in Atlanta. Big disappointment. I arrived late in the evening on the day prior to my appointment, and when I requested pickup at my hotel, just a few miles from their location and much closer than the airport, they reluctantly offered to reimburse me for Uber fare. Not exactly white glove service. The interior was fairly dirty and the back cargo area was covered in long white dog hairs. There were also white marks on the leather on both front doors that they hadn't even attempted to clean. So much for their claim of "detailed to pristine condition." When I mentioned this to their rep, he said they would give me $50 to have the car detailed. (You can't get a car detailed for $50. More like $200.) They gave me two $25 Visa gift cards. They typically give one $25 gift card with every purchase, so considering that I would have received one gift card anyway, I actually only received an extra $25. I took the car out for a test drive and we completely the paperwork quickly. I was told I would receive a phone call at the end of my 7 day test drive to ensure that all was well. I never got a call. While the rep I dealt with (they are adamant about not being car salesmen) was very nice, as well as everyone I spoke with on the phone prior to my purchase, they aren't very knowledgeable about the cars they are selling. Given that I had to have an oil change so soon after purchase and the car wasn't even clean when I picked it up, I suspect that the 150 point inspection is just advertising hype. It seems all they do is purchase used cars at auction and list them (inaccurately) online. There doesn't seem to be any maintenance or reconditioning happening. I'm still waiting on my license plate and registration.

This is the easiest way to purchase I have ever tried.

This was definitely the best car buying experience I had, period. From the initial selection of cars to the personalized delivery, and the additional 100 day warranty (and the 7 days test drive), to the selection of cars that you have (all certified newer models coming out of leases). I loved that you can tweak your payments moving the dials, doing yourself what the dealers do when they "talk to a manager" :)

As a young professional, I just had my very first car-buying experience, and Carvana made it so straight-forward and simple. All aspects of the process were very easy to navigate, the Carvana staff was more than helpful and answered all my questions, and I LOVE my vehicle. Even when I encountered a minor problem with the car, Carvana went above and beyond to ensure the issue was solved, and that I was happy. Jonathan in Nashville delivered the vehicle and has been phenomenal. I'm telling everyone I know about Carvana... I may never buy a car anywhere else!

This BMW has all the features I want, the color and trim is beautiful, price is competitive.

I purchased my car about a week ago, it was so easy until I thought it was a scam. The staff was friendly, helpful and enjoyed taking care of their customers. It was a wonderful experience and would strongly recommend!!! I drove it to FL YO it was a smooth ride I switched it to sports mode and it was HOTT!!!!

Overall an excellent experience and product! There were only a few minor issues of a cracked light cover, broken symbol that were overlooked or not reported in the car's description.

I just picked up my 2013 BMW x3 from Carvana on Monday and I have had nothing but a great experience so far! The car looked exactly the same in person as in the photos online. Jenny in Atlanta was very knowledgeable and answered all my questions. The process was super easy and all the Carvana employees have been really nice and helpful! Because I'm still in the 7-day period, I took the car to get another inspection done at BMW. They found a couple of minor things that are getting replaced this weekend since I'm under warranty. No cost to me but otherwise, the car is in near perfect condition! I would highly recommend purchasing a car through Carvana. Just do your research - have a list a questions ready and have all your documents in place when you want to purchase.

I purchased a 2014 BMW X3 for my wife. The process was quick, easy and painless from beginning to end! My original selection has a coolant leak, and I was quickly notified that I could wait for the repairs or make another selection. I chose to make a second selection and the process was also quick and painless. The vehicle was delivered, by my choice, and the driver patiently waited until I could arrive at my home. He was courteous and professional. I was surprised by the ease of the process, and would recommend Carvana to anyone looking for haggle free purchasing of a vehicle from their extensive inventory.