Used Blue cars

WOW! WOW! WOW! I can not express how incredibly floored I am at incredibly "SMOOTH' process I had with Carvanna. I saw the. Carvanna commercial of dude in kimmona and how dude said... ".it didn't sux" and can I tell you...."IT DOESN'T SUX AND I LOVE IT"!!! I went on tbe Carvanna site Christmas day to try to buy my dream 2014 light blue 2014 mini clubman car, well I could not believe how incredibly smooth and easy it was to .buy my lil dream car! Customer service rocked! When my car was delivered to my home, it was crazy cool! ,Patrick, the Carvanna representative, delivered my car took extra time to ensure that I was happy with my car and took extra time to explain and review the details of my contract abd synch my bluetooth with my phone.carvanna.is superior on customer service and flawless with the process of buying a car. I still can not believe how painless and stressfree it was.to buy a car from Carvanna! This is the way buying a car should be! " It didn't sux" and I will buy again!

Who knew you didn't have to leave your house to buy a car! They will even deliver it right to your front door! The cars are under blue book value. Any issue I had they dealt with to my total satisfaction. I don't think I will buy another car any other way. I highly recommend Carvana. I have two coworkers who used Carvana and they had great experiences also.

This was the best experience I ever had in car buying. I was able to purchase one of my dream car without any hassle. The process was simple as if I was ordering my favorite pair of shoes. I will never go into a dealership again. I purchased a 2015 Chrysler 300. My vehicle was not in Atlanta it had to come from Dallas. When I arrived it was under that fantastic blue light waiting for me. After I signed some paperwork ..like 2 pages lol I was done. They even gave me a twenty-five dollar Carvana gift card to fill up. Overall the experience was very professional and I highly recommend this company.

I picked up my 2013 Hyundai Elantra last night. The experience with online ordering was fun and easy. There was a hiccup with the original car I tried to purchase and the delay was going to take a week for me to get my car. The customer service assisted me with transitioning my purchase to a different vehicle so that I could pick it up as scheduled. The process was very easy. All associates that I encountered were professional and very friendly. My only concern is that I was emailed with the information regarding the issue with my original vehicle as opposed to being called. I also with interior detailing had been a little more thorough. For some reason there was blue glitter in my vehicle(Carvana blue). But I have to say all in all even with the issue I had, this is the best experience in car buying I have ever had. From the moment I first logged on and registered with the Carvana sight to the moment I picked up my vehicle, I felt very much in control throughout the whole experience and never pressured to commit to a car I wasn't happy with. I love my car! It runs great, has low miles, and the price was just right for my budget! I would recommend Carvana to anyone looking to buy their next vehicle, and I will definitely be using their service again.

After seeing the commercials I decided to have a look around their website. 30 minutes later I had decided on a car, secured financing, and uploaded a few documents and picked my delivery date. Viola, just bought a car in my pajamas. Prices were very fair and comparable. Mine was approximately 700 under Blue Book. good selection of cars to choose from and good website filters to help you sort through them all. A week later the car pulled in looking beautiful. Detailed top to bottom. Cute gift bag and thank you card on the passenger set. Full tank of gas upon arrival and a few days later when I went to refill I found a $25 gift card taped onto the gas cap. Nice touch!! The delivery experience was great, the driver was involved with the entire process from gathering my paperwork to detailing the car and bringing it to me. The impressive part was he was able to answer questions on my financing, tag, and title. Didn't just dump the car and run. I've had deliveries before where the driver's standard response was "Call Customer Service" I was highly impressed and thrilled with the level of service provided. If I could give one piece of constructive criticism, it would be improving the pictures.on the website. The 360 spin is a nice feature and my vehicle looked better in person when it arrived. However, I was unable to zoom in to see specific details I was looking for on the interior 360 spin. I think some still pics possibly taken outside in more natural light rather than the all white room would provide better detail. Over all I had a great experience! I was so excited through the entire process, it was so quick and painless. Buying a pre-owned car does not have to be a battle anymore! Highly recommended, glad I chose to take the plunge and try Carvana! Keep up the good work!

I received my car last week, via home delivery. This has definitely been the easiest and best car buying experience I have ever had. Customer service has been wonderful, and exceptionally friendly. The car is in good shape and drives great. Carvana and the tow driver were in frequent contact while the car was being shipped up to new york so I would be aware of the drop-off time. I would use this service again in a heartbeat, as I dread the whole dealership process, the lies, the negotiating, etc. What a great website and awesome idea. Overall an amazing purchasing experience! Now, I couldn't give this process 5 stars for a few reasons, and I'm giving them here as constructive criticism to improve this service. Most of my issues are probably due to the fact that the car was shipped all the way to my home in NY, but anyway - the temporary Georgia plates arrived via fedex, literally, ten minutes before the car. While I was out on my front porch waiting for the carvana driver, the fedex truck pulled up. If the timing had been slightly off, I would've had a car with no registration and no plates. If you live in NY, this is a car that will be towed off the street. Disaster was averted as the plates did arrive (slightly) before the vehicle. The vehicle was very dusty when it arrived, which I presume was from the trip up....but this is not how you want to take your first look at your new car. I think I could've written my name in the dust. And one final surprise - no gas card or other such cute gift - but a melted blue crayon in the pocket area of the back left door...which I discovered later that day when my daughter stuck her finger in it. Granted, I can see how they missed this as it's an inconspicuous area, but still... I guess my overall suggestion to the company would be to step up the cleaning service a bit to really wow people when they receive their new car. But thank you for a great purchasing experience and nice car!

As a child growing up in the 70's it was a fun enjoyable experience to buy a car with my parents. Things have changed for the worst over the years. Buying a car at a dealership for me was like going to the dentist. It always took my whole day and it hurt. When I did go to the dealership the teaser car you saw on line or in an ad to get you to come in "just got sold" "but let me show you what we do have." Pick out the car, haggle with the salesman, listen to him talk about how he is not making money and oh yes let talk to my manager. And then if you finance at the dealership you go through the whole thing with the finance manager. Now you have to watch him do his magic. They act as if they are some sort of wizard putting this "Deal" together for you. Oh yes watch out for the ad on junk charges. "For onetime fee of $1000 we will replace your valve stems for as long as you on your car and we can include it in the financing. We don't just do that for anybody. You are special! When I leave a dealership I feel like I need a shower. Then I saw a Carvana ad on TV. I was Leary of buying a car on line. I checked them out on line, the blogs, reviews etc. and everything looked ok. When I picked out the car on line the 360 pictures are very detailed and you are looking at the actual car and not a stock picture. (2012 Honda Accord SE). The great thing about buying online is I can compare pricing with other dealers and look at reviews on the car without someone hounding me to make a decision. It took me two days to finally pick a car. We made our decision and started the buying process. It took literally 15 minutes from start to finish to purchase the car and secure financing online. And then get this. They bring it to your house! We live 1 ½ hours from Atlanta. We had an appointment for Friday between 4pm and 5 pm. The guy showed up at 430 pm. The car was the exact car I saw online, spotless, full tank of gas and a $25 gas card. They have a 7 day test drive where I can send it back if I do not like the car within first 7 days. Then there is another 4k or so bumper to bumper guarantee plus the reaming factory warranty. We got a chance to test out their promise. The car came with only one key. I called Carvana and asked about the second key. You will not believe this but real people actually answer the phone. They told me to go to a Honda Dealership purchase a key ($104) and text them a copy of the bill. I did just that and my check is on its way. And the best part, no one and I mean no one could touch the price. I got my car $2200 below Kelly Blue Book and $3100 cheaper than any other dealer. The reason, lower overhead, no sales people no showroom with free popcorn and hot dogs. Keep you hot dogs and show me the money. Needless to say we cannot say enough about the buying experience at Carvana. Car buying is easy and fun once again. Needless to say we will never visit another showroom.

The search for a new car started after my 2003 Honda Accord rolled over 200k! I was overwhelmed by the thought of making such a huge (first) purchase, and after days of watching videos on car buying I built up the confidence to visit a local dealer. That confidence quickly disappeared after I step foot into that local car dealer that seemed to have no interest in helping me. Luckily, a family friend told me about her recent car purchase from Carvana, so I decided to check out the website. There was no salesperson, no haggling, no waiting on finance approval. Everything was there in a matter of minutes and to top everything off, Carvana offered me KBB* appraisal for my car. After uploading a few necessary documents I was ready to take delivery of my new car, a 2012 Honda Accord. Sadly, as I am a resident of Pennsylvania I was not eligible for Carvana's trade-in pick-up as I am outside of the trade-in pick-up's 100 mile radius. That did not discourage me from purchasing from Carvana. I enlisted a close friend and we planned to drive to Carvana's national base in Lebanon, Tennessee. I contacted Carvana to schedule my pick-up and they quickly told me they'll shorten my trip 100 miles from there national base. After arrive to our chosen location, the Carvana truck arrived on time and within 20 minutes I was back on the road home. Although the option for trade-in cars is more of a hassle for those customers outside of the radius, the process was seamless and enjoyable. I will be purchasing my next car from Carvana in the near future and I recommend anyone who is tired of the careless local car dealer to check out the website. And also to note; the entire Carvana team is there along the way for questions or any other help. *Kelley Blue Book

I never left my home (purchased: March 2014).  The Customer Service Representatives, whose pay is not based on commission , were patient, knowledgeable and very helpful.   I appreciated there input and the, "...how is everything...?"  follow up calls.  And, because there is no dealer showroom overhead and low operating cost, my vehicle cost $1,480 below the lowest "blue book" value. The car was immaculate although the on-line photos noted a minor ding.  In fact, many people thought my 2010 was a new car.  It had less than 22,000 miles!  My assurance that I made the right decision grows confidently everyday.  My car buying experience with Carvana was a pleasure.  So much so, I look forward to "the only way" to purchase my next vehicle.  

I bought my car on February 28, 2015. I loved every aspect of this experience from viewing the actual car online, to pulling up to the "garage" and seeing my little angel under her blue halo. :-) My experience with the representative there was AMAZING, she was so friendly and willing to stand and smile as I chatted endlessly about how amazing Carvana is for having a welcome packet on my front seat. My car only came with one key and they purchased a new one for me!! Any fault you find with the car (within those first 7 days) they will fix it! How amazing is that? I will forever recommend Carvana to anyone I know looking for a car!