Used Audi with Automatic

I'm very happy with my purchase. There were 2 things that I was not please with. My car arrived on Saturday and my registration packet did not arrive until Tuesday. I had a beautiful new Audi A6 that I could not drive. The second thing is that the car arrived dirty on the inside. The first thing I had to do was vacuum it and wipe everything down.

When our car was delivered, there were a couple issues but I felt comfortable taking it for the 7 day test period. Within that time I got it to an Audi dealer who found a couple things it needed that were going to cost over $1000. I thought I'd be sending the car back, but Carvana and SilverRock (their warranty provider) were AWESOME. They worked with the Audi dealer directly and covered EVERYTHING, including completely new front brakes! Even the Audi service manager was shocked that SilverRock paid for all of it. I am incredibly impressed with the technology, the people, the value and the customer service at Carvana. Why by a car any other way!?

I hate going into dealerships and being harassed by sales people. Buying from Carvana took all that away! From the comfort of my home, I chose my vehicle and received it within days. Best car buying experience ever! Thanks Carvana!

pre-delivery process was great but car advocate not very knowledgeable about the car specifically or generally (although very nice). I also had a very difficult time with customer service and silverrock regarding Front tires which were worn down below 5/32. Issue was ultimately resolved but caused Some major headaches.

I'm so happy that I purchased my vehicle through Carvana. The process from start to finish was amazing! Love not having to haggle and hassle over pricing. Love that there are standards they have in selling vehicles on their website. Love that you can return the car after 7 days with no questions asked. Love that you can get your financing and look at your buying power with all their vehicles instead of having your credit pulled 4, 5, 6 times for each vehicle. All around I am very happy! I will definitely be purchasing from them again. Special thanks to Noelle who delivered the vehicle in Tampa. So professional, friendly. I appreciate your company.

This is the 2nd purchase of a vehicle thru Carvana within my household. This experience was just as great and hassle-free as the 1st time. This purchase included a trade-in and that process was hassle-free as well. Employees at pickup location are helpful and friendly and you never have to negotiate anything. It's a done deal; test-drive your new vehicle, inspect it, sign the paperwork and leave.

Car arrived with much more damage than images showed, especially on interior. Smelly too. Poor detailing job. Process was very difficult.

The search options are great. The streamlined purchase process was easy. *No more sitting in the dealership waiting for financing approvals and completing mountains of paperwork* Customer service during delivery was exceptional. I have completed my 7 day Test-Own period and I'm keeping the car. Thanks Carvana!

Excellent customer service...clearly Carvana's number one priority! I will never buy a car any other way from now on!

Purchased 7 days ago, still getting use to the features.