I recently purchased a vehicle from Carvana after reading about them. They have figured out a streamlined process for buying a car without the dealership headaches. I had gone to 6 dealerships and received the same hassles over price, financing and even who would be the sales person working with me. I had also gone to multiplte car sales websites. Carvana has done well with responsive customer service representatives and an easy to navigate website. You will have to check their inventory regularly because they are selling vehicles quickly. Overall, I am satisfied with Carvana's sales process.
4.0 OUT OF 5
FEB 26, 2017
2014 Audi A8 L
This is the BEST car buying experience that I have ever experienced!!!!!
5.0 OUT OF 5
APR 25, 2018
2016 Audi A8 L
I believe with some buy in, this is the way to buy a car. The process is simple and easy from the trade in appraisal to finding the car to upfront pricing. Everything at your finger tips! Delivery was as advertised and on time.... I conducted a visual inspection of the vehicle to include operation or all of the buttons and gadgets, then I test drove the vehicle and that went smooth, after the test drive I went over the paperwork and it was explained in detail and thoroughly by a representative in my driveway. They test drove the trade in to ensure everything works and loaded the vehicle while I was test driving the new car. I already have three people looking into this process of buying a car. My best advice is to shop around for the vehicle you want and then compare it to Carvana and I can bet they meet or exceed your expectations. I went to five dealerships looking at various cars and requested on paper final pricing out the door and the numbers were never final. Last part of this is the DMV process which they call me yesterday to give me an accurate timetable for my new registration arrival by mail. I will update you on how that process goes!