Used Cars for sale in Charlotte, NC

I just passed my seven day trial and there is no way that I am returning my Lexus 250 C. Normally we have some severe winter weather in the North Carolina Mountains during February; however, we have been blessed with some spring like weather for the past few days, enough so that I was able to put the top down. I had it checked out by a mechanic and was found to be in top notch condition. I traded in a nineteen year old Mercedes with 188,000 miles and got a fair trade. Matt with the dealership in Charlotte was extremely pleasant and professional. As I said in my title, "this is my first experience with buying on line, but it will not be my last with CarVanna.

I am currently at Day two of my test drive and so far so good I'm really liking the car. The only problem with the car is when you try to pick which vent the ac comes out of it doesn't change and stays in the windshield. But my customer advocate let me know beforehand and is working with me to have the dealership near me fix the problem since it is still under factory warranty. My Advocate Joule from Charlotte was great with delivery and support to get this problem fixed..

I bought my car a week ago and I still can't believe how easy it was. It took less than ten minutes to lock in the deal and the financing. I have never had such a pleasant car buying experience and never gotten such a great deal. I am outside of the delivery area so drove down near Charlotte and test-drove the car, electronically signed the contracts, and was on the road in under 40 minutes. Everyone I have dealt with has been so friendly and straightforward. I haven't experienced any inconsistencies and the service has been outstanding.

After having my car totaled, I was shopping for a long term car that would last me for several years. I had visited a few car lots, and having issues with prices, actual cars, and accumulated many hours sitting in the show rooms. I would go home and see the commercials on television for carvana, and decided to check it out and see what it was about. After shopping around on the site I had found the car I had been visiting dealerships for. The cars page had all the cosmetic defects right there, clearly marked and photographed, from the actual car you were buying. All the pictures inside the car were also of the exact car you were buying. After finding it, it took no time (maybe 10-15min) to fill out the online forms, and my car was scheduled for delivery (or pick up if you choose). After a few corresponding phone calls to follow up, they called and said the pre-delivery inspection found a window switch wasn't working properly and the delivery had to be delayed to allow time to be repaired. The day of delivery, I was surprised to be met by a lady unloading the car off the same flatbed, carvana, towtruck that is in the commercials. I test drove the car, filled out the final paper work (odometer statements, warranty information, etc.) and was done! Easy and fast and I was able to get the car I wanted, and the price I could afford. To add to the carvana experience, there is a 7 day, no questions, buy back warranty. Great! To my surprise, the good things didn't end there. Inside the car on the test drive I noticed a cloth carvana grocery bag with stuff in it, I wasn't sure what it was, and thought it might have been someones stuff from the transporting trip from Atlanta to Charlotte. I asked the lady that brought me the car if it was hers and she said no it was mine, and it was a goodie bag for me. Inside the goodie bag was a carvan shirt, a "wacky flailing inflatable arm man" booble head, a gatorade, a water, twizzlers, and a bag of cheetos. As a token of there appreciation of me as a customer. A few days later a found a $25 gas card taped to the inside of the fuel cap door! Great hidden things like that add to the customers experience after dealing with dealerships. Whats the catch, if its so great why am I giving it 4 stars then? So the good things far outnumber the bad things. For starters, when it was delivered the lady didn't say anything about the window switch being bad so I still dont really know which switch was bad. This a point because, since having it the window switch on the passenger side broke and was stuck to roll down all the time. I had the car 2 weeks and had to already pull the passenger door panel off the repair the switch, we bad weather was predicted, and door like the plastic bag window. Because I don't know which switch was bad before delivery, I just wonder if it was this one. I also found an easily overlookable, but moderately severe issue. When I engage the right turn signal, there is a short somewhere in the turn signal selector on the steering column and its like I'm turning my headlights off, all the ac/radio/steering wheel/gauge lights go off and the radio brightness increases. This would not have been noticeable during a basic day time inspection of everything, so I'm trying to see if a local dealership will warranty it, if not, ill be taking apart that next. Also, going un-noticed on my test drive the suspension on the passenger front clicks sometimes when pressing and letting off the gas. Overall, easy fast and convenient service, lots of little hidden GOOD features like the gift card and goodie bag. Able to pick what you can afford and not have some unforeseen force tell you no. Upfront and good communication as a company. Only wish the inspection was a little more thorough on their part. 4 out of 5 stars for that.

I just purchased a vehicle and was really surprised on how easy and smooth the process was. I use to work at a used car dealership in Charlotte so I know and understand the industry. Carvana is by far way ahead of the curve and will set the tone and standard for buying a used cars. I kept on saying to myself "this cant be this easy" and it was. Thanks Carvarne and look out Used Car Sales Men your going to be like the "8 Track player" a distant memory.

I will admit that I was skeptical of buying a car on the internet, but this truly was an amazing experience. I hate going to dealerships and always leave feeling ripped off. No one could match the Carvana prices. I received a competitive offer for my trade and ordered my car Monday night. It was delivered on Friday by the two nicest guys. All the paperwork had been sent to me electronically earlier in the week except for the title work which we signed while the guys were here. The car was immaculately detailed and looked great. I took it on a quick drive around the block while one of the guys drove my trade around. Then they loaded up my trade and off they went. In total they were here 24 minutes. I cannot say enough good things about Carvana and I'm excited for the vending machine to be built in Charlotte!

I went to a nearby dealership and drove the car I wanted. Toyota was fair and gave me a real offer out the door but I went through Carvana because I wanted a quality used car. I saved about two years worth of payments buying through carvana versus buying at a dealership. Saved >1000 in fees and taxes. They have an office in Charlotte so the door delivery was free. The car is in excellent condition. Overall super easy. I bank online with Ally so I'm used to only having customer service through email or phones. This is a great option for someone who just wants to see every cost on something before they purchase. Also the warranty is 100 days which is actually a great amount of time to make sure there's nothing seriously wrong with the car.

Carvana's customer service was really top notch. They were very helpful and accommodating. The car was in great shape too. They also send a nice card in the mail as my mom passed away during the process. I'm not sure I've seen anyone else do that. And you get a gift card for gas. Not to mention the prices. Only a word of caution: Make sure you have all your affairs in order. I believe because I moved from Charlotte to Raleigh that made the process difficult. But if you got all your ducks in a row, I cannot recommend it enough.

I should start by saying that other than travel, I have NEVER made a purchase online. I will also say that I have only done 1 other "review" online. (It was positive feedback for a hotel stay 5 years ago in Charlotte, N.C.) I will say that this process from start to finish was so smooth! Rachael was the person who guided me through the entire process, and Luis is the person that delivered our vehicle. We purchased a 2014 Nissan Maxima, and could not be any happier with it (or what we paid for it), had we bought it off of a car lot. Because of how smooth Rachael and Luis made this process, and how happy we are with our car we will continue to buy our automobiles from Carvana going forward. No more spending hours of time at a car lot haggling back and forth, or feeling pressured into buying for us....

My wife and I just bought an AWD 2014 Chevrolet Traverse. We test drove a few other cars at local dealerships to make sure we liked the vehicle first. We purchased online on Friday and Carvana said it would be delivered Monday. Monday was my son's first day of kindergarten. Scheduled delivery time was 1:00. On Monday morning at 10:14 AM Carvana sent an email saying "Sorry for the Delay." I had to reschedule. This was beyond frustrating. The car came the next day and on time. There was no reason given for the delay other than to say "the transport the vehicle was supposed to be on from Atlanta to Charlotte was filled up." I called back after rescheduling to complain and they offered to arrange for a rental car for me for Monday or a $25 credit which would come in the form of a check in a couple weeks. I took the money. Aside from that, it was a 5 star experience. The online signatures were easy, dare I say even fun. Although after rescheduling, I had to call and have the contracts sent again and sign them a second time. A nice young lady delivered the vehicle to my door and let me take it for a 20 minute drive by myself after I showed her my license and insurance info. Inside the car was a gift bag with a reusable cup, vent mounted phone holder, carvana hat, and carvana keychain. There was also a second bag as an apology for the delayed arrival filled with chocolates and sweets. The car itself was as advertised. 44k miles. Carfax report included. It came from New York so we took it to Meineke the next day to have them do a complete inspection looking for rust from road salt. The car has new brakes and tires and very minimal rust. The rear windshield didn't make complete contact with the glass so Meineke fixed that easily for us and we're good to go! I would highly recommend. Every dealership experience involves the salesperson who usually knows less about the vehicle than I already do. Then you have to talk to their sales manager whether you decide to buy or not. If you buy there, it's always several hours of paperwork before you actually get to go. The few days wait was much more palpable. And we still have 6 days of driving left to see if we really want to keep it!